Auto Attendant on small Office Edition

mevans · August 28th, 2004, 06:09 PM

I have a IP Office Small Edtion can you have auto attendant on the small edition and if so how can it be setup.

Cephas · August 30th, 2004, 11:37 AM

Yes you can have an auto-attendant (of sorts) but it requires the embedded voicemail card. Be aware that you cannot invite callers to dial an extension, all you get is "press 1 for accounting, 2 for sales, 3 for bob, 4 for john, etc." In other words it rather bites.

The better (albeit more expensive) option is to provision VMPro, either locally or centralized on a larger system.

Peter

All things are possible, some things are just more expensive than others.

mevans · August 30th, 2004, 12:14 PM

thanks i see that now What about having the auto attendant answer after so many rings. is it all or nothing or i have to used a night service button

August 28th, 2004, 06:09 PM	#1 (permalink)
mevans PBXtech SILVER 25+ posts Join Date: Feb 2004 Posts: 56	Auto Attendant on small Office Edition I have a IP Office Small Edtion can you have auto attendant on the small edition and if so how can it be setup.

August 30th, 2004, 11:37 AM	#2 (permalink)
Cephas Moderator Join Date: Sep 2003 Posts: 561	Re: Auto Attendant on small Office Edition Yes you can have an auto-attendant (of sorts) but it requires the embedded voicemail card. Be aware that you cannot invite callers to dial an extension, all you get is "press 1 for accounting, 2 for sales, 3 for bob, 4 for john, etc." In other words it rather bites. The better (albeit more expensive) option is to provision VMPro, either locally or centralized on a larger system. Peter All things are possible, some things are just more expensive than others.

August 30th, 2004, 12:14 PM	#3 (permalink)
mevans PBXtech SILVER 25+ posts Join Date: Feb 2004 Posts: 56	Re: Auto Attendant on small Office Edition thanks i see that now What about having the auto attendant answer after so many rings. is it all or nothing or i have to used a night service button

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