mallgood

Thanks Everybody for showing me Delta server. It works perfect. Its logging well and I've set it up as a service (with some 3rd party utilities). The problem I am having is.. I need to be able to log the phone number dialed out on the analog lines.
What I am seeing in the CSV file is that the number dialed is '9' and that is all. Its not getting the actual phone number. I'm thinking it has to do with the way I have my short codes setup. Am I correct?
In my short codes I have:
9N,N,0,Dial
and the same thing for 8N except line group 1 (we have some foreign exchang lines that are separated)
We like this setup as we get a second dialtone as soon as we press 9.
Then I got thinking again (dangerous I know :devil: ) and read a little on secondary dialtone. From what I can gather you setup 2 short codes like this:
9,.,0,SecondaryDialTone
[9]N;,N,0,Dial
Is this correct? So If I then dial 9, I will still get my second dialtone, but the IPO will still log what number was dialed?

Any clarification will help, Thanks!

mallgood

Cephas

You are exactly correct, Mike, and in fact this is the default operation in North America. Note that you can also create a shortcode 8/./0/SecondaryDialTone and then use [8]N/N/Voip line/Dial also.

Peter Sherwood

PBXtech.info

 

mallgood

Ok. Perfect. I just tried this (I used 7 instead of 9 for testing) and the main thing I'm seeing is that its taking *forever* (when I say forever, I'm talking 3-5 seconds ;) ) before I'm getting any ringing on the line. I also tried setting it up with XXXXXXX instead of just N and it's still slow. Any hints? I understand that there is some time involved with grabbing the line, checking for dialtone and then dialing, but wondered if there were any secrets to speed it up.

Anyone?
Mat Allgood.

Cephas

Mat, it depends on the telecom environment where you are. If you can get rid of any N's in your telephone number fields for shortcodes that begin with [9] or [8] then you can make a big improvement - at least for numbers that have the most x. In north america, if you are in an area where you don't need to dial 10 digit locals you can use the following:

x11
xxxxxxx
1xxxxxxxxxx
0N

Peter