Integrated Messaging and VMpro 2.1/2.0

cbennett912 · August 6th, 2004, 08:03 PM

Has anyone seen this. Every time I load the VMpro disc, it gets to a point where it says "validating licensing" which the IP Office has the license. The VMpro still works, but I have no IMS. The IMS{voice} nad IMS{gateway} services never start, they hang on starting. Tried both V2.1 and 2.0 with the same results. Any help please!

cbennett912 · August 6th, 2004, 08:47 PM

Here's what Event Viewer Says for IMS(voice) service:

An internal application error has occurred.
The following error occurred:
Server execution failed

Engineering Information:
Error Number: 80080005
API Called: new IvoicescriptPtr
Function: NAVoiceManager::Connect
File: C:\Development\IPOffice\V4Apps\IMS\INDeXUnifiedMes saging\UmsVoiceMailServer\NAVoiceManager.cpp

IPGuru · August 7th, 2004, 01:39 AM

1) do you have an IMS licence as wellas the VM Pro licence?

2) have you follower teh IMS steup instructions carefully? there are a lot of things that need setting correctly on the exchange server & ims server.

cbennett912 · August 7th, 2004, 09:29 AM

Yeah all is setup the way it supposed to be. Setup all the DCOM stuff and rights, exchange works fine. Get into the install it asks for Logging settings, then is says validating and gets half way and gives the error. I have reinstalled everything, and am getting the same thing.

LittleLebowski · October 25th, 2004, 08:13 PM

Did you ever get past this? I have the exact same error.

August 6th, 2004, 08:03 PM	#1 (permalink)
cbennett912 PBXtech SILVER 25+ posts Join Date: Aug 2004 Posts: 30	Integrated Messaging and VMpro 2.1/2.0 Has anyone seen this. Every time I load the VMpro disc, it gets to a point where it says "validating licensing" which the IP Office has the license. The VMpro still works, but I have no IMS. The IMS{voice} nad IMS{gateway} services never start, they hang on starting. Tried both V2.1 and 2.0 with the same results. Any help please!

August 6th, 2004, 08:47 PM	#2 (permalink)
cbennett912 PBXtech SILVER 25+ posts Join Date: Aug 2004 Posts: 30	Re: Integrated Messaging and VMpro 2.1/2.0 Here's what Event Viewer Says for IMS(voice) service: An internal application error has occurred. The following error occurred: Server execution failed Engineering Information: Error Number: 80080005 API Called: new IvoicescriptPtr Function: NAVoiceManager::Connect File: C:\Development\IPOffice\V4Apps\IMS\INDeXUnifiedMes saging\UmsVoiceMailServer\NAVoiceManager.cpp

August 7th, 2004, 01:39 AM	#3 (permalink)
IPGuru PBXtech GOLD 100+ posts Join Date: Jul 2003 Posts: 215	Re: Integrated Messaging and VMpro 2.1/2.0 1) do you have an IMS licence as wellas the VM Pro licence? 2) have you follower teh IMS steup instructions carefully? there are a lot of things that need setting correctly on the exchange server & ims server. __________________ Universal Plan B: - When all else fails CHEAT!

August 7th, 2004, 09:29 AM	#4 (permalink)
cbennett912 PBXtech SILVER 25+ posts Join Date: Aug 2004 Posts: 30	Re: Integrated Messaging and VMpro 2.1/2.0 Yeah all is setup the way it supposed to be. Setup all the DCOM stuff and rights, exchange works fine. Get into the install it asks for Logging settings, then is says validating and gets half way and gives the error. I have reinstalled everything, and am getting the same thing.

October 25th, 2004, 08:13 PM	#5 (permalink)
LittleLebowski Join Date: Oct 2004 Posts: 1	Re: Integrated Messaging and VMpro 2.1/2.0 Did you ever get past this? I have the exact same error.

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