ksola

I have two IP 403s networked together by a crossover cable and small community networking. I have 1 outside line plugged into each 403's. (ex System A has 284-XXXX the System B has 788-XXXX) I want to be able to access the outside lines (284 and 788) on System A and vice versa. I am assuming I have to use a short code but I am running out of ideas! Please help!!!

mforrence

The standard way to do this is via LCR. If both lines have the same dialing area, you just need to set up LCR to overflow across your network to other system. If different dialing areas, the LCR must be more explicitly configured to route calls over the local or remote line as appropriate. Have you reviewed the LCR Job aid available on the avaya support web page? It would be a good starting point.

Good luck
Mike

PBXtech.info

 

ksola

Thank you for your reply. yes I have looked at both LCR for T1/PRI Lines using Secondary Dial Tone and LCR Menu Examples. I have tried many possible ways... I will read them again! :shame:

Any other hints or suggestions would be appreciated!!! Thanks

IPGuru

to dial out forlm another site ALL the digits required must be sent down the voip link

assuming Voip line grp is 1
programing system so that dialing 9 with break out at the far site

short code 9N
Telephone Number N
Feature Dial
Line Group 1

this assumes default short codes
if the far side requires 9 for a line then this must also be dialed.
when the call arives at the remote IPO it is processed in the same way as anything dialed on switch (check for internal no. if no match then process short codes)

__________________
Universal Plan B: - When all else fails CHEAT!

Cephas

ksola, it might help if you told us exactly what you are trying to do. Why do you have 2 403's back to back instead of simply putting everyone on the same switch? Under exactly what real-world circumstances do you want a user on 403 A to dial out on the trunks attached to 403 A, and when should he dial out on the trunks on 403 B?

The more detail you give, the more likely someone can give you an exact answer without having to go back and forth.

Peter

ksola

Our corporate office has the IP office already in place and running. We have another office location located 70 miles away that is connected to the corporate network. Right now remote office has another PBX system and is connected to the ip office... I have 2 spares 403 sitting at my desk for testing purpose connected by a cross over cable and small community networking.

Since the remote office is 70 miles away they have a different exchange. From the corporate office we want to be able to dial ( 8 or 9 ) and get the remote office local exchange and vice versa.

I hope this helps!

PBXtech.info

 

Cephas

Ahhh yes, that makes it clear. Because you mentioned a cross-over cable I discounted toll-bypass as a motivation.

I wouldn't go with 9 for local or 8 for remote trunks - get the IPO to handle that for you. Assuming the VoIP line on each system is 20, 7 digit dialing allowed in your NPA, substitute 613 for your area code, and site A is nnx 551, site B is nnx 552:

site A:

SC: [9]1613552XXXX
TN: 9552N
LG: 20
F: Dial

site B:

SC: [9]1613551XXXX
TN: 9551N
LG: 20
F: Dial


This way your users just dial as if there was no VoIP link and the system handles it transparently to them.

Peter

ksola

My boss would rather press a short code to access the actual line on the remote end. Is there any way to do this??

Cephas

Seems bizarre to me but sure you can do that...

SC: 9
TN: .
F: SecondaryDialtone
(this one should already exist of course)

SC: 8
TN: .
F: SecondaryDialtone

Leave all your regular existing [9] shortcodes, then assuming your VoIP line is 20, add:

SC:[8]XXXXXXX
TN:9N
LG:20
F: Dial

NOTE the 9N for the telephone number, NOT just N as you are now accessing an internal dialtone from the remote end and dialing 9 for an outside line, then your number. Same concept as the old TIE lines between PBX's

Peter

ksola

I had to use:
SC: [8]N; instead of [8]xxxxxx

in order for it to work

Thanks for your help I would of never thought to put 9N in the Telephone Number.
Kristi

Cephas

No probs. Note that with N instead of XXXXXXX you are allowing any kind of call over the trunks at the remote end instead of local only. Typically you would want to force anything thats going to go out long distance anyway to originate from the local switch. You might try it again ensuring you are using capital X's. Also, if you are in a 10 digit local calling area use XXXXXXXXXX instead...

Peter