Trouble with IPO 403 and Definity

Rider · May 29th, 2004, 10:13 AM

I try to connect IPO 403 and definity CSI R9.5 over ISDN PRI (QSIG).
Calls are go to IPO from Definity, but not from IPO to Definity.
Where may be problem?

ps. sorry for my english

Cephas · May 31st, 2004, 07:54 AM

Have you setup your short codes correctly on the IP Office? If the extensions on the definity are 3000 series, you need an entry like this in the IP403 short codes table:

SC: 3XXX
TN: 3N
LG: (whatever line group you assigned your PRI Qsig line to)
F: Dial

If you have done this, what happens when you try to dial a definity extension? Watch call status and see if even attempts the call. From there you can get more detailed info from the monitor application, if needed.

Have you read the job aid on this?

support.avaya.com

Peter

May 29th, 2004, 10:13 AM	#1 (permalink)
Rider Join Date: May 2004 Posts: 1	Trouble with IPO 403 and Definity I try to connect IPO 403 and definity CSI R9.5 over ISDN PRI (QSIG). Calls are go to IPO from Definity, but not from IPO to Definity. Where may be problem? ps. sorry for my english

May 31st, 2004, 07:54 AM	#2 (permalink)
Cephas Moderator Join Date: Sep 2003 Posts: 561	Re: Trouble with IPO 403 and Definity Have you setup your short codes correctly on the IP Office? If the extensions on the definity are 3000 series, you need an entry like this in the IP403 short codes table: SC: 3XXX TN: 3N LG: (whatever line group you assigned your PRI Qsig line to) F: Dial If you have done this, what happens when you try to dial a definity extension? Watch call status and see if even attempts the call. From there you can get more detailed info from the monitor application, if needed. Have you read the job aid on this? support.avaya.com Peter

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