iacovides

Hi there,

I have a problem with an IP 406 system. At first it was working fine, change numbering plan etc..Then after an immediate restart i got the following message:

Constructor StaticHeap=52 DynamicHeap=8597036
NoCacheStaticHeap=3880460 NoCacheDynamicHeap=1255924 Overflow=0
Factory Test Status 00000001
Product Variation Status ffffffff
Alarm Logging enabled (max entries=20, in use=0)
found FLASH file: ..\modem\zmbin004.s37, len=790
found FLASH file: ..\modem\mcode.bin, len=40000
found FLASH file: ..\vcomp\48105ak.310, len=e2
found FLASH file: ..\vcomp\48105ae3.310, len=1ed40
found FLASH file: ..\nabranch\onehz.bin, len=3e80
found FLASH file: ding.pcm, len=40a
htl 00010000 hth 20400000
Mapper: MTSS detected or bad chip
Expanding MPPC image ...

I resent the ip406.bin file but still the same problem. When i leave it off power for a few hours it may start again. When i try to make any changes and restart immediately though i get the same problem again.

Anyone has an idea how to solve this?

Thanks

Andreas Iacovides
Telecom Engineer

Cephas

What is the actual symptom that prompted you to fire up monitor?


Without more info, sounds like you may have a unit that was loaded with a test configuration - avaya put out a tech tip (#24) to that effect. If so, all you have to do is default your unit. If you do so and it comes up configured for the wrong companding (A-law vs Mu-law in the system/telephony form) there is a specific DTE port procedure to correct this, let me know if you need it. (don't just change the option)

Peter

PBXtech.info

 

iacovides

Thanks for replying,

The actual problem is the the unit keeps reloading showing a looptest from the DTE port. I've tried the AT-X command and then sent the ip406.bin file again through the Manager. Is there another procedure that defaults the unit through DTE port?

Thanks again

Andreas Iacovides
Telecom Engineer

Cephas

Sounds like a defective... in any case probably more trouble than it's worth to fight with. Is it still in warranty? If so just get it replaced.

If not - try swapping the power supplies between the 406 and one of your expansion modules to eliminate the ps. Actually I would try that first regardless... :)

Peter