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Old May 1st, 2004, 11:58 PM   #1 (permalink)
xafana
 
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Smile Ip Office DoorPhone

Dear All;
Does any one try to connect a Door Phone to Ip Office ? and is there any speciale configuration and how it will work?
Thank you
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Old May 2nd, 2004, 11:55 AM   #2 (permalink)
mforrence
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Re: Ip Office DoorPhone

I have successfully used doorphones on IP Office. Originally tried the Partner doorphone - but found something about it didn't work well with IP Office - kept going on and off hook. Ended up with similar unit from Viking - works like a champ. Since these units emulate an analog station, you need to program a "?D" shortcode that the device will use when going "off hook". The shortcode can perform virtually any function within the phone system's arena. We usually have it dial a hunt group to force a series of phones to ring.

Hope that helps.

Mike
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Old May 11th, 2004, 10:01 AM   #3 (permalink)
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Cool Re: Ip Office DoorPhone

Hi

I have set up a few systems with door phone, try Panetel from north supply, they do analogue extesion side units. If not BPT do a system that works trunk side so will need trunk unit.,

regards
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Old May 12th, 2004, 04:46 AM   #4 (permalink)
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Re: Ip Office DoorPhone

Thank you for the information, so could you advice me which device will be more compatible with AVAYA IP Office system and what is best programming that will not effect the functionality of the DOOR Phone and the system it self. Could you attach the web site address that can I purchase the equipment, Really I want to close this case.
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Old May 12th, 2004, 05:57 AM   #5 (permalink)
mforrence
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Re: Ip Office DoorPhone

Greetings:

There is no great way to determine which device is "most compatible" with IP Office. Although I have used the Viking product, I'm sure there are many others that will work equally well. It is really just emulating an analog station. When the doorphone button is pressed, the device goes off-hook. The rest is up to the phone system. The particular model that I have used is Viking's (www.vikingelectronics.com) model E-10.
1. Connect to analog station port.
2. Using the Manager administration application, navigate to the user section and select the analog station to which the device is connected.
3. On the shortcode tab, create a new shortcode as follows:
Short Code= ?D
Telephone number = Destination where you'd like doorphone to ring, i.e. extension or hunt group
Line Group ID = 0 (unless you're having doorphone ring off site, at which point you'd enter a valid line group ID)
Feature = Dial

Merge and test.

Good luck

Mike
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Old May 12th, 2004, 10:26 AM   #6 (permalink)
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Re: Ip Office DoorPhone

try these sites
http://www.northsupply.com/products/pages/door.htm

http://www.bpt.co.uk/

If you go for Bpt you will need analogue trunk card and set the line for the door entry to incoming only, change the line group id, then point that id to door hunt group in incoming call route.

Hope this helps.
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Old May 16th, 2006, 10:24 PM   #7 (permalink)
chris0754
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Re: Ip Office DoorPhone

I think I am having the same problem as you posted about the Avaya Partner analog door phone not working with IP Office. Mine will hear the dial tone then it fades out, the extension it automatically dials can hear the microphone, but the door phone can not hear the person talking to them. I can call the door phone and you can hear me talking on the speaker for a couple of seconds and then it cuts out. Is that what you experienced?
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