Music on Hold (on transfer)

jmilikow · April 2nd, 2004, 04:30 PM

I would like to play music on hold to callers as soon as they are transfered to a hunt group. Currently, music on hold starts playing only if the caller is queued in the hunt group. If a user does not ring out of the huntgroup, the caller would not be queued at all and would only hear ringing until a member is available. Thanks for your help.

Cephas · April 5th, 2004, 03:42 PM

Hate to say it, but this is one of those discipline yer agents kinda things. I would suggest a stun gun.... *grin*

Cephas

April 2nd, 2004, 04:30 PM	#1 (permalink)
jmilikow Join Date: Mar 2004 Posts: 6	Music on Hold (on transfer) I would like to play music on hold to callers as soon as they are transfered to a hunt group. Currently, music on hold starts playing only if the caller is queued in the hunt group. If a user does not ring out of the huntgroup, the caller would not be queued at all and would only hear ringing until a member is available. Thanks for your help.

April 5th, 2004, 03:42 PM	#2 (permalink)
Cephas Moderator Join Date: Sep 2003 Posts: 561	Re: Music on Hold (on transfer) Hate to say it, but this is one of those discipline yer agents kinda things. I would suggest a stun gun.... grin Cephas

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