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February 26th, 2004, 03:50 PM
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#1 (permalink) |
 Join Date: Feb 2004
Posts: 2
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Hunt Group Voicemail
I have a customer that has set up a hunt group with voicemail. The hunt group has one user listed. When a call comes in during business hour, the call follows the user's voicemail pattern instead of the hunt group. Is this how it is supposed to work?
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February 27th, 2004, 06:38 AM
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#2 (permalink) | |
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Moderator
 
Join Date: Sep 2003
Posts: 561
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Re: Hunt Group Voicemail
Quote:
Cephas |
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February 27th, 2004, 08:10 AM
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#3 (permalink) | |
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Join Date: Feb 2004
Posts: 2
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Re: Hunt Group Voicemail
Quote:
I will have to double check but I believe the call distribution was set to Linear. And yes, the incoming call is directing to the hunt group. We were trying to set up a test condition for the hunt group voicemail to check for hours of operation but could never get it there to check the conditions. It would go to the user's voicemail. Voicemail is checked on the hunt group form. |
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Linear Mode
