ubergeek

The below was taken directly from the manual for the phones. My question is if this is set and an outside call is transferred, would the outside caller be connected immediately, or woul the internal person be able to announce the outside caller?"?

And ?? # 2 is can a short code be created for this so as to not tie up another button on the phone??

Internal Auto-Answer
Internal auto-answer connects your internal calls after just one ring. This
feature also applies when a user is in Headset Mode (See Using Headsets
on Page 20).
TransTalk® MDW 9040 users do not have access to Internal Auto Answer.
To set/cancel internal auto-answer:
1. Press Menu .
2. Select HfAns (This feature can also be set under a DSS key, see page
24).
3. Press Exit .

mforrence

We use internal auto answer (and love it) - although we implemented it via shortcode where # + extension makes the call auto-answer. Similar to * + extension on Partner to voice announce.

I have found that when you transfer a call - the call can be announced - the announcement comes automatically across the speakerphone. Once released, the caller is put on the recipient's speakerphone. All of this can be done without the recipient of the call actually touching their telephone - which can be both great and dangerous.

Mike

PBXtech.info

 

ubergeek

Can you put up your short code??

mforrence

Shortcode: #XXX
Tel Number: N
Line Group: 0
Feature: DialDirect


Mike