Forum: The Lounge

Anyone have any documentation on installation of Witness 5.2? I lost my Witness expert and I cannot get support on this old software that i need to install.

We're looking for an telecomm manager for a large global enterprise located in the Los Angeles area. Prefer NCTS and/or NCSS for CS1000e, but if your are a skilled CS1000e tech, we would pay for your certification. If you are qualified and intrested, or know someone who is, please call me at...

I'm new and not sure if this is the place to post. Can anyone tell me if there are classes or a cd tape to learn how to manage your error logs, alarms and events. I did a display errors and have a few listed but I do not know how to read all the parts of the report. I've looked in the...

Another Saturday, another day in working with Telco to fix bugs. *sigh* Sometimes I envy the clerks, who, after their 8 hours, just go home and never give a second thought to their jobs. Sometimes..... Cheers,

How in here uses TigerPaw for their office app? Do you love it?

Is anyone going to participate to today's Avaya webinar to find out what Avaya is going to do with their Nortel assets? I don't want to totally speculate, but my bet Avaya is probably going to discontinue most of all the current Nortel products. And I bet the name change will be changed...

What's up everyone, I'm new to the forum and just wanted to say hey. Hopefully I posted this in the right section!

any advice anyone can give regarding crash prevention on BCM400??? call centre of about 45 seats, inbound and outbound, even the slightest crash causes major revenue losses. Know very little about this system

Does anyone know where I can buy this fiber remote Nortel Fiber Remote MULTI-IPE Interface A0759609. I can use it for testing in my lab. Thanks in advance.... Tony

I am replacing an old phone system at one of our locations which only has one main trunk line into the current system. I called the phone company and they said that the main line has 4 rollover lines associated with that number. My question is, does this line have 4 seperate cables coming from the...

We keep files on all of our phone systems that we install. We record on all our punch down blocks what ext or line they have on it and also have a jumper running list. I am trying to get this automated by using excel or access. Does anyone else keep records? Or is there a program that we can...

We purchased one as a backup prior to getting the entire VM system replaced. It was never put into (our) production. Any thoughts on where I can sell this baby? Cheers, knewshound

Hi all, I work in Australia and have a voicemail unit that I need to simply add a voicemail user to but have no info on...can anyone help with details or an admin program. The voicemail unit is labelled M2 Messagemate Flexicall Manager. :loco: Any help with this device would be great....

It came to my attention that if you’re using explorer than in Google page Chrome advertisement appears. But if you’re using Firefox, no advertisement. Is Google supporting Firefox and open source? If so, why have they developed Google Chrome? __________________ fha 203k loan...

I'm sure all of us at one time or another have received solicitation calls. Auto Warranty or some other type. Many of these solicitors spoof their numbers but occaisionally we are able to track them down to a specific office code or local telco provider. Do any of you have suggestions on how...

Does anyone know where I can find stats for IP telephony? I would love to know which vendor, Cisco, Avaya, Nortel, Alcatel was #1 in 2009 for IP telephony deployments, projects, sets, etc.. I always see these claims at conferences.. about Avaya or Cisco being #1 in ____ .. I am wanting...

Hi, Looking for a bit of advice, hope someone can help. We got a gsm gateway recently, with dual pri ports, so it is designed to fit in line between the pri of the pbx and the telco (eircom, in ireland). The PBX/Telco interface is g703 coax, and the gateway is RJ45, so we need to install some...

I'm still trying to grasp the whole SIP phone thing. Especially proprietary SIP phones from vendors such as Avaya, Cisco and Nortel.

I am having a problem with my Director that I'm at my wits end on how to deal with it. She is non-technical but maybe has just enough knowledge to be dangerous. She has told me that I give her too much information when she asks me a question. Ok... I can just give yes or no answers. Then on the...

My company is going through some hard times in the financial industry. They have offered early retirement to people aged 52 with 7 years but I don't qualify for that even though I have been here for 15 years. I'm WAY too young! :wub: It's probably going to be layoffs next and it's really not...

Hello, Thoght I'd introduce myself and seeing if there are any people like me here, I work for an Avaya reseller in the UK as the company marketing manager. I'd love to make contact with a few of my non-UK couterparts, to swap ideas, strategies etc. The main Avaya Phone System...

We have a S8700 here at the university with a very small call center. With that said we had an AVAYA business partner setup the vectors for us almost 2 years ago. Now they want to change all the options and how it flows. I have no clue how to vector and I have been trying for the past 7 weeks...

I wasn't sure where to pose this question, so I thought the Lounge was a place to start and if I am wrong, please accept my apology. I am looking for a good area code map that I can printout. I have one that is circa 2002 from Aegisbooks which I really like, but it is circa 2002 so I need...

Does anybody know anything about Toshiba pbxs? I noticed we don't have a section for it.