No VAL boards detected problem

popcer · December 18th, 2003, 10:19 PM

Hi, All
I got a problem when I started to connect VAL board via VAL Manager. In VAL Manager's status pane, it shows "Connection Succeeded" but the next step it shows "No VAL boards detected".
I also checked in data floder in VAL Manager part, it has val_error log file. In this log file, it shows "ConnectionHadler:getBoards null".

How do I solve this problem?
Note:
I installed VAL board(TN2501AP FW006) in Avaya S8700 and used VAL Manager Release 1.0.014

Thanks
Popcer

nexSIP · December 22nd, 2003, 05:34 PM

Quote:

Originally Posted by popcer

Hi, All
I got a problem when I started to connect VAL board via VAL Manager. In VAL Manager's status pane, it shows "Connection Succeeded" but the next step it shows "No VAL boards detected".
I also checked in data floder in VAL Manager part, it has val_error log file. In this log file, it shows "ConnectionHadler:getBoards null".

How do I solve this problem?
Note:
I installed VAL board(TN2501AP FW006) in Avaya S8700 and used VAL Manager Release 1.0.014

Thanks
Popcer

if you do "display integrated-annc-boards" does it show up there?

ahays · December 22nd, 2003, 11:31 PM

Quote:

Originally Posted by popcer

Hi, All
I got a problem when I started to connect VAL board via VAL Manager. In VAL Manager's status pane, it shows "Connection Succeeded" but the next step it shows "No VAL boards detected".
I also checked in data floder in VAL Manager part, it has val_error log file. In this log file, it shows "ConnectionHadler:getBoards null".

How do I solve this problem?
Note:
I installed VAL board(TN2501AP FW006) in Avaya S8700 and used VAL Manager Release 1.0.014

Thanks
Popcer

Look at this thread: How difficult is the installation of (VAL) circuit pack (TN2501AP) and make sure that all of the programming steps have been completed. Execute a ping test to insure that the VAL board can see the network.

.al.

evertw · December 23rd, 2003, 06:45 AM

First of all you should look at display capacity and find out that you have got the license to put the VAL board in the system.

Regards,

eVert

nexSIP · December 23rd, 2003, 10:57 AM

Quote:

Originally Posted by evertw

First of all you should look at display capacity and find out that you have got the license to put the VAL board in the system.

True that I had a customer buy to many. Time to remove the old announment boards :)

popcer · December 23rd, 2003, 09:25 PM

Dear all
I already checked all programming steps and license in Avaya S8700. Everythings are fine. For testing, I can use ping command for VAL connection. Also I can use FTP command to access VAL board.

Do you guys think this problem comes from VAL Manager?

Thanks
Popcer

popcer · December 24th, 2003, 01:44 AM

Dear all
I already solved my problem. First of all, I updated FW7 into VAL board. Then I reinstalled VAL Manger with the newer version (1.2.6). So everything are fine.
Anyway, I used to install VAL boards(TN2501AP) into DEF R10 and connect via VAL Manager (1.0.0).

Does the older version of VAL Manager support S8700 platform?

Thanks
Popcer

ppokhriyal · October 5th, 2005, 12:09 PM

Hi,
I am getting below errors when ever i start VAL manager. I have Avaya S8700 with 2 VAL board (FW06 and FW07) and 2 CLAN cards and VAL Manager is 1.2.6. I have checked every thing mention here before.

No VAL board deteced on S8700
There was an error retriving VAL boards for S8700.1 00000000 5bc5 "ip-interfaces" is an invalid entry
2 00000000 43c5 Requested fileds not found
Connection to S8700 succeeded.

Thanks in advance

evertw · October 6th, 2005, 02:00 AM

Hi,

try using a newer version of the VAL Manager.
Also take care your val board is updated to a higher version than firmware 7, otherwise you might lose announcements.

Regards,

Evert Waaijenberg

Avascot · October 6th, 2005, 05:30 AM

We had a problem were by the Val had no MAC address on CM 2.2 however replacing the cable in the rear of the MCC seemed to resolve this.

Just incase you have CM2.2. Avaya had a PCN out for the VAL board.

http://support.avaya.com/japple/css/...Release=162387

Cheers
:tdn:

December 18th, 2003, 10:19 PM	#1 (permalink)
popcer Join Date: Dec 2003 Posts: 3	No VAL boards detected problem Hi, All I got a problem when I started to connect VAL board via VAL Manager. In VAL Manager's status pane, it shows "Connection Succeeded" but the next step it shows "No VAL boards detected". I also checked in data floder in VAL Manager part, it has val_error log file. In this log file, it shows "ConnectionHadler:getBoards null". How do I solve this problem? Note: I installed VAL board(TN2501AP FW006) in Avaya S8700 and used VAL Manager Release 1.0.014 Thanks Popcer

December 23rd, 2003, 06:45 AM	#4 (permalink)
evertw Join Date: Aug 2003 Posts: 8	Re: No VAL boards detected problem First of all you should look at display capacity and find out that you have got the license to put the VAL board in the system. Regards, eVert

December 23rd, 2003, 09:25 PM	#6 (permalink)
popcer Join Date: Dec 2003 Posts: 3	Re: No VAL boards detected problem Dear all I already checked all programming steps and license in Avaya S8700. Everythings are fine. For testing, I can use ping command for VAL connection. Also I can use FTP command to access VAL board. Do you guys think this problem comes from VAL Manager? Thanks Popcer

December 24th, 2003, 01:44 AM	#7 (permalink)
popcer Join Date: Dec 2003 Posts: 3	Re: No VAL boards detected problem Dear all I already solved my problem. First of all, I updated FW7 into VAL board. Then I reinstalled VAL Manger with the newer version (1.2.6). So everything are fine. Anyway, I used to install VAL boards(TN2501AP) into DEF R10 and connect via VAL Manager (1.0.0). Does the older version of VAL Manager support S8700 platform? Thanks Popcer

October 5th, 2005, 12:09 PM	#8 (permalink)
ppokhriyal Join Date: Nov 2004 Posts: 5	Re: No VAL boards detected problem Hi, I am getting below errors when ever i start VAL manager. I have Avaya S8700 with 2 VAL board (FW06 and FW07) and 2 CLAN cards and VAL Manager is 1.2.6. I have checked every thing mention here before. No VAL board deteced on S8700 There was an error retriving VAL boards for S8700.1 00000000 5bc5 "ip-interfaces" is an invalid entry 2 00000000 43c5 Requested fileds not found Connection to S8700 succeeded. Thanks in advance

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October 6th, 2005, 02:00 AM	#9 (permalink)
evertw Join Date: Aug 2003 Posts: 8	Re: No VAL boards detected problem Hi, try using a newer version of the VAL Manager. Also take care your val board is updated to a higher version than firmware 7, otherwise you might lose announcements. Regards, Evert Waaijenberg

October 6th, 2005, 05:30 AM	#10 (permalink)
Avascot Join Date: Sep 2005 Posts: 16	Re: No VAL boards detected problem We had a problem were by the Val had no MAC address on CM 2.2 however replacing the cable in the rear of the MCC seemed to resolve this. Just incase you have CM2.2. Avaya had a PCN out for the VAL board. http://support.avaya.com/japple/css/...Release=162387 Cheers :tdn:

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