transferring calls from an analog set

nhammer · December 3rd, 2003, 09:53 AM

I have a user on our definity switch who is on a 2500 analog handset. I have looked at the feature access codes but haven't found one giving him the ability to transfer a call to another extension. Is this possible?

Thanks!

stubborne · December 3rd, 2003, 11:11 AM

Quote:

Originally Posted by nhammer

I have a user on our definity switch who is on a 2500 analog handset. I have looked at the feature access codes but haven't found one giving him the ability to transfer a call to another extension. Is this possible?

Thanks!

Page 2 - switch hook flash = 'y'

Then you should be able to just flash the switch hook on the set. Some analog sets have a flash button.....

nhammer · December 3rd, 2003, 11:50 AM

Quote:

Originally Posted by stubborne

Page 2 - switch hook flash = 'y'

Then you should be able to just flash the switch hook on the set. Some analog sets have a flash button.....

Thanks. The closest thing I have on page 2 is "Flash Access Code" and it is blank. it looks like the options are sorted alphabetically and I dont have one that says "switch hook flash".

I am on release 10.

nexSIP · December 3rd, 2003, 12:05 PM

Gotta use Change Station not Change Feature

nhammer · December 3rd, 2003, 12:48 PM

Quote:

Originally Posted by G3Rtech

Gotta use Change Station not Change Feature

Thanks! Once that is enabled. They flash then type in the extension to transfer to ?

stubborne · December 4th, 2003, 10:01 AM

Quote:

Originally Posted by nhammer

Thanks! Once that is enabled. They flash then type in the extension to transfer to ?

That's it! They'll get 3 beeps and dialtone. Sorry for not being clear earlier....

nhammer · December 4th, 2003, 10:11 AM

Quote:

Originally Posted by stubborne

That's it! They'll get 3 beeps and dialtone. Sorry for not being clear earlier....

Excellent! Thank you.

December 3rd, 2003, 09:53 AM	#1 (permalink)
nhammer PBXtech SILVER 25+ posts Join Date: May 2003 Posts: 61	transferring calls from an analog set I have a user on our definity switch who is on a 2500 analog handset. I have looked at the feature access codes but haven't found one giving him the ability to transfer a call to another extension. Is this possible? Thanks!

December 3rd, 2003, 12:05 PM	#4 (permalink)
nexSIP Moderator Join Date: Jun 2003 Posts: 527 Blog Entries: 3	Re: transferring calls from an analog set Gotta use Change Station not Change Feature

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