Denial event 1164 ISDN call reject

REYNOLDS · September 2nd, 2003, 09:49 AM

Hello,

I have a Definity G3SI that was just upgraded from R8.2 R11.1.3

Since that up grade i am experiencing call rejection o a hand full of 800 numbers. Here is the event the PBX kicked back:

denial event 1164: ISDN call reject D2=CV D1=0xcc D2=0x310310

Any help would be greatly appreciated,

Greg

ahays · September 3rd, 2003, 04:55 PM

Inbound traffic or outbound dialing?

rkasprow · September 16th, 2003, 10:49 AM

I have had this event before and Avaya was unable to explain it. I was told that they don't have documentation on some of the "odd" event codes, what a load.

Are the denials on outbound? I had a similar problem when moving from MCI to AT&T (SDN). The route patterns needed to have SDN as the Service/Feature. AT&T was expecting this and the PBX was not providing it, resulting in failure.

September 2nd, 2003, 09:49 AM	#1 (permalink)
REYNOLDS Join Date: Jul 2003 Posts: 12	Denial event 1164 ISDN call reject Hello, I have a Definity G3SI that was just upgraded from R8.2 R11.1.3 Since that up grade i am experiencing call rejection o a hand full of 800 numbers. Here is the event the PBX kicked back: denial event 1164: ISDN call reject D2=CV D1=0xcc D2=0x310310 Any help would be greatly appreciated, Greg

September 3rd, 2003, 04:55 PM	#2 (permalink)
ahays Moderator Join Date: Jul 2003 Posts: 1,351	Inbound traffic or outbound dialing? __________________ Al Hays, ACE, MCSE, CCNA Homepage: http://www.jeral.com/ Training: http://www.jeral.com/avaya-learning.html

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September 16th, 2003, 10:49 AM	#3 (permalink)
rkasprow Join Date: Jul 2003 Posts: 10	I have had this event before and Avaya was unable to explain it. I was told that they don't have documentation on some of the "odd" event codes, what a load. Are the denials on outbound? I had a similar problem when moving from MCI to AT&T (SDN). The route patterns needed to have SDN as the Service/Feature. AT&T was expecting this and the PBX was not providing it, resulting in failure.

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