Dial 0 go to a extension

pyasmith · August 15th, 2003, 03:48 PM

I need to route Dial " 0 " internal call to a hunt group or a extension I have G3si v6
I try to change the dial plan but it would not work
Help!!

nexSIP · August 18th, 2003, 08:30 PM

normally you would set the dialplan for 0 to attd. and install an attendant console.

However I dont see why you would not be able to change that to "ext" and make a hunt group or extension with an extension of 0. never tried it but in theory it should work.

pyasmith · August 19th, 2003, 06:41 AM

I tryed it,but could not get it to work
Thanks

ahays · August 23rd, 2003, 09:21 AM

You must remove all existing attendants FIRST then you can change "0" to an extension. You can also make "0" an AWOH extension (x-ported) and use other stations with console permissions to call-forward the "0" station to different extensions depending on who you need to answer those calls "right now."

August 15th, 2003, 03:48 PM	#1 (permalink)
pyasmith Join Date: Jun 2003 Posts: 3	Dial 0 go to a extension I need to route Dial " 0 " internal call to a hunt group or a extension I have G3si v6 I try to change the dial plan but it would not work Help!!

August 18th, 2003, 08:30 PM	#2 (permalink)
nexSIP Moderator Join Date: Jun 2003 Posts: 527 Blog Entries: 3	normally you would set the dialplan for 0 to attd. and install an attendant console. However I dont see why you would not be able to change that to "ext" and make a hunt group or extension with an extension of 0. never tried it but in theory it should work. __________________ http://www.nexsip.com Communicate Openly and Freely

August 19th, 2003, 06:41 AM	#3 (permalink)
pyasmith Join Date: Jun 2003 Posts: 3	I tryed it,but could not get it to work Thanks __________________ :p

August 23rd, 2003, 09:21 AM	#4 (permalink)
ahays Moderator Join Date: Jul 2003 Posts: 1,351	You must remove all existing attendants FIRST then you can change "0" to an extension. You can also make "0" an AWOH extension (x-ported) and use other stations with console permissions to call-forward the "0" station to different extensions depending on who you need to answer those calls "right now." __________________ Al Hays, ACE, MCSE, CCNA Homepage: http://www.jeral.com/ Training: http://www.jeral.com/avaya-learning.html

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