What an alarm means

btrain2871 · September 15th, 2008, 08:52 AM

I had a power down this weekend and on the powerup I receive a minor alarm. When I do a disp alarm the alarm just says 01 POWER.. called Avaya and they said it's some battery that gives like 10 mins of backup power. Is anyone familiar with this ?? If so is it something that can wait till Friday evening to have replaced or is this a vital thing for the switch?

martinyoung · September 15th, 2008, 01:59 PM

01 POWER means a power problem in cabinet 1 (port network 1). Since I have no idea what your cabinet 1 (PPN for traditional PBX) consists of I can't be specific. If everything is working then it probably is what Avaya told you. If it is a traditional cabinet, it is possible that the batteries were drained and are being recharged now. If that is the case, then the alarm will clear in a couple days.

But if everything is working you will probably be ok until Friday.

wellco · September 16th, 2008, 07:40 AM

Depending on what switch you have it's probably just the hold over battery..Avaya say's 10 min's? it's more like 10 sec's..your switch will run forever without it not a big deal really..especially if you have a UPS on the system...Like Martin said sometimes after about 48 hours they will recharge and the alarm will go away.....

Lecivius · September 16th, 2008, 04:13 PM

Just to clarify, the batteries hold the switch up by allowing a consistent power level.

If Test Enviroment 1 fails test 5 Aux code 8 ( typicall), this means your batteries are in High Discharge mode. As others have said, this will self correct. I have never seen one clear in 10 minutes, but it should inside of 24 hours or you have a battery charger issue. Replacing the charger, FYI, is not service impacting.

btrain2871 · September 17th, 2008, 07:08 AM

Yea i've had the alarm since Sunday so I'm assuming it isn't going away and the test environment did fail exactly as you indicated above.

So this definitely isn't service affecting when the part gets replaced??

Lecivius · September 17th, 2008, 09:47 AM

No, it's not service impacting. You can actually pull & replace either the charger or the batteries without impacting service.

martinyoung · September 17th, 2008, 11:02 AM

You still have not told us what your cabinet 1 is. If it is an MCC, that is the easiest one to change. The 397 charger and the batteries in the cage near it can be replaced without any service impact, just make sure to turn the 397 off before unplugging the AC from it.

The alarm will not clear right away because the new batteries will need to charge up.

martinyoung · September 17th, 2008, 11:04 AM

One other thing, if it is an MCC cabinet you can measure the battery level with a meter using the test points next to the batteries.

PBXTech06473 · September 17th, 2008, 04:24 PM

Take a look at http://dell400sc.reillytele.com/alar...tall.asp?pg=19

btrain2871 · September 18th, 2008, 09:04 AM

It is an MCC. I received this heavy box which seems like a battery and then another box which I'm assuming is the charger. The tech called and said it could be service affecting but she's coming in today to survey the MCC and will tell me right away if it will be or not.

martinyoung · September 18th, 2008, 11:11 AM

One box will contain the 397 battery charger and the heavy box will have the three batteries. I have replaced all or some of these parts many times and have never brought a switch down.

btrain2871 · September 18th, 2008, 02:46 PM

good to know.. those are the exact parts I have.

September 15th, 2008, 08:52 AM	#1 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 393	What an alarm means I had a power down this weekend and on the powerup I receive a minor alarm. When I do a disp alarm the alarm just says 01 POWER.. called Avaya and they said it's some battery that gives like 10 mins of backup power. Is anyone familiar with this ?? If so is it something that can wait till Friday evening to have replaced or is this a vital thing for the switch?

September 15th, 2008, 01:59 PM	#2 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,435	Re: What an alarm means 01 POWER means a power problem in cabinet 1 (port network 1). Since I have no idea what your cabinet 1 (PPN for traditional PBX) consists of I can't be specific. If everything is working then it probably is what Avaya told you. If it is a traditional cabinet, it is possible that the batteries were drained and are being recharged now. If that is the case, then the alarm will clear in a couple days. But if everything is working you will probably be ok until Friday. __________________ Marty Retired Avaya DSIC tech

September 16th, 2008, 07:40 AM	#3 (permalink)
wellco PBXtech SILVER 25+ posts Join Date: May 2005 Posts: 52	Re: What an alarm means Depending on what switch you have it's probably just the hold over battery..Avaya say's 10 min's? it's more like 10 sec's..your switch will run forever without it not a big deal really..especially if you have a UPS on the system...Like Martin said sometimes after about 48 hours they will recharge and the alarm will go away.....

September 16th, 2008, 04:13 PM	#4 (permalink)
Lecivius PBXtech GOLD 100+ posts Join Date: Sep 2007 Posts: 102	Re: What an alarm means Just to clarify, the batteries hold the switch up by allowing a consistent power level. If Test Enviroment 1 fails test 5 Aux code 8 ( typicall), this means your batteries are in High Discharge mode. As others have said, this will self correct. I have never seen one clear in 10 minutes, but it should inside of 24 hours or you have a battery charger issue. Replacing the charger, FYI, is not service impacting.

September 17th, 2008, 07:08 AM	#5 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 393	Re: What an alarm means Yea i've had the alarm since Sunday so I'm assuming it isn't going away and the test environment did fail exactly as you indicated above. So this definitely isn't service affecting when the part gets replaced??

Remove advertisements
PBXtech.info Advertisement	Sponsored links

September 17th, 2008, 09:47 AM	#6 (permalink)
Lecivius PBXtech GOLD 100+ posts Join Date: Sep 2007 Posts: 102	Re: What an alarm means No, it's not service impacting. You can actually pull & replace either the charger or the batteries without impacting service.

September 17th, 2008, 11:02 AM	#7 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,435	Re: What an alarm means You still have not told us what your cabinet 1 is. If it is an MCC, that is the easiest one to change. The 397 charger and the batteries in the cage near it can be replaced without any service impact, just make sure to turn the 397 off before unplugging the AC from it. The alarm will not clear right away because the new batteries will need to charge up. __________________ Marty Retired Avaya DSIC tech

September 17th, 2008, 11:04 AM	#8 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,435	Re: What an alarm means One other thing, if it is an MCC cabinet you can measure the battery level with a meter using the test points next to the batteries. __________________ Marty Retired Avaya DSIC tech

September 17th, 2008, 04:24 PM	#9 (permalink)
PBXTech06473 Join Date: Sep 2008 Posts: 1	Re: What an alarm means Take a look at http://dell400sc.reillytele.com/alar...tall.asp?pg=19

September 18th, 2008, 09:04 AM	#10 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 393	Re: What an alarm means It is an MCC. I received this heavy box which seems like a battery and then another box which I'm assuming is the charger. The tech called and said it could be service affecting but she's coming in today to survey the MCC and will tell me right away if it will be or not.

September 18th, 2008, 11:11 AM	#11 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,435	Re: What an alarm means One box will contain the 397 battery charger and the heavy box will have the three batteries. I have replaced all or some of these parts many times and have never brought a switch down. __________________ Marty Retired Avaya DSIC tech

September 18th, 2008, 02:46 PM	#12 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 393	Re: What an alarm means good to know.. those are the exact parts I have.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode