slg111875

I have CM 4.0.3 loaded on duplicate S8720 media servers. I have our SNMP setup to alert us on minor/major alarms. We are currently pointing these alerts to a SolarWinds server we have on site.

Here is my question:
Is there a way to manipulate the e-mail alert format received from each alert? Whether it be by using another SNMP reporting software or editing something in CM.

Here is how my emails appear:
9/3/2008 5:01 PM : G3-AVAYA-TRAP:alarmClear.3 SNMP Trap
Received Time:9/3/2008 5:01:23 PM
Source:10.1.70.25(10.1.70.25)
Community:offtotheraces
Variable Bindings
sysUpTime:= 28 days 7 hours 45 minutes 49.34 seconds (244714934)
snmpTrapOID:= G3-AVAYA-TRAP:alarmClear.3 (1.3.6.1.4.1.6889.1.8.1.0.3)
g3clientExternalName:= TXS8720Active
g3alarmsProductID:= 1000206841
g3alarmsAlarmNumber:= FPA:00000:0903170113:0000000000::N
g3alarmsPort:= M:"G350 deregistered from this controller:10.13.3.11:21"
g3alarmsMaintName:= CMG
g3alarmsOnBrd:= 48
g3alarmsAlarmType:= MIN
g3alarmsEntry.26:= 10.1.70.27
g3alarmsEntry.27:=
g3alarmsEntry.28:=

This of course is too much data to understand clearly using a blackberry. The main infomration I need from this alert is "G350 deregistered from this controller"

I then have to identify which MG deregistered.

Anyone know of a way to manipulate these alerts to a more readable alert/e-mail?

__________________
Scott Gardner
TTI Inc., Fort Worth, TX
Telecommunications Analyst
11 years Avaya experience

Lecivius

It is not available to edit this in the server, it would have to be in your trouble tracker.

PBXtech.info

 

sroush

SNMP formats are standardized, so any customization has to be done in (or downstream of) your trap receiver - SolarWinds in this case. I know you can do customization with the net-snmp package, but I have no experience with SolarWinds.

steve