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June 23rd, 2008, 09:06 AM
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#1 (permalink) |
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PBXtech PLATINUM 300+ posts
 Join Date: Mar 2006
Posts: 379
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Hunt Group Form and AAR
I have a new office going in that has a DID/ext range of 3100-3199 so in the dialplan I went to add 3 with a length of 4 as an ext but there is an entry for 3 with a length of 1 as a FAC. in my feature access code page I see 3 as the entry for AAR. In searching for this it's on my hunt group for VM on tab 2 for 'routing digits (e.g. AAR/ARS Access Code). What is this actually being used for and how easily can this be changed w/o users know about.
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June 24th, 2008, 01:04 PM
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#2 (permalink) |
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Moderator
 
Join Date: Dec 2005
Posts: 1,401
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Re: Hunt Group Form and AAR
People rarely directly dial an AAR code, they have to understand what one is and that the particular call they are making is an AAR call. No one will probably even know you changed it.
If you run into a problem changing it then you are probably using the code in a route pattern for example (the switch won't let you change it if it is being used somewhere).
__________________
Marty Retired Avaya DSIC tech |
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