Assign access to restricted area code

adhin · June 16th, 2008, 09:15 AM

I would like to give access to one agent to a specific number in an area code that is restricted in the PBX without changing the COR.

I only want this agent to have access to this number.

Any ideas?

Thanks for your help.

Adhin

adhin · June 16th, 2008, 12:40 PM

I have found the answer to this issue. I changed it in ARS where I entered the full phone number. Now the agent can only access that specific number.

Thank you to all of you who have looked into this.

colt45 · June 22nd, 2008, 11:19 AM

You can also setup a priveledged group speed dial list.

June 16th, 2008, 09:15 AM	#1 (permalink)
adhin Join Date: Feb 2008 Posts: 3	Assign access to restricted area code I would like to give access to one agent to a specific number in an area code that is restricted in the PBX without changing the COR. I only want this agent to have access to this number. Any ideas? Thanks for your help. Adhin

June 16th, 2008, 12:40 PM	#2 (permalink)
adhin Join Date: Feb 2008 Posts: 3	Re: Assign access to restricted area code I have found the answer to this issue. I changed it in ARS where I entered the full phone number. Now the agent can only access that specific number. Thank you to all of you who have looked into this.

June 22nd, 2008, 11:19 AM	#3 (permalink)
colt45 PBXtech SILVER 25+ posts Join Date: Dec 2004 Posts: 80	Re: Assign access to restricted area code You can also setup a priveledged group speed dial list.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Remove advertisements
PBXtech.info Advertisement	Sponsored links

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)