unable to access voicemail from offsite

sha111 · June 11th, 2008, 10:03 AM

The phone number to access voicemail from off site does not let the caller access their voicemail. Instead it asks for the number you want to contact and then calls the number. It does not let the caller access their voicemail.

what could be problem!!!

martinyoung · June 13th, 2008, 09:50 AM

Has this always been a problem or did it just start? If it just started, what changed?

Is the number a DID? What happens on internal calls, are those ok?

What kind of voice mail?

June 11th, 2008, 10:03 AM	#1 (permalink)
sha111 PBXtech SILVER 25+ posts Join Date: Oct 2007 Posts: 77	unable to access voicemail from offsite The phone number to access voicemail from off site does not let the caller access their voicemail. Instead it asks for the number you want to contact and then calls the number. It does not let the caller access their voicemail. what could be problem!!!

June 13th, 2008, 09:50 AM	#2 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,403	Re: unable to access voicemail from offsite Has this always been a problem or did it just start? If it just started, what changed? Is the number a DID? What happens on internal calls, are those ok? What kind of voice mail? __________________ Marty Retired Avaya DSIC tech

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