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Old July 19th, 2003, 12:54 AM   #1 (permalink)
TCnewbie101
 
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Post Audix backup/restore

I am told Audix does a backup every night. But how do you manually run the backup and restore?

Does this do a full backup of everything each night?

How often should I be replacing the tapes?

thanks
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Old July 19th, 2003, 07:38 AM   #2 (permalink)
ahays
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If you log in as sa you'll find it under the "Customer Services/Administration" menu. Backup strategies are as wide an varried as the customer personalities who implwmwnt them. I recommend at least three (3) tapes at a minimum: two (2) to rotate daily and one (1) to store off-site and rotate in weekly or monthly. Many folks have six (6) sets: one (1) for each weekday and one (1) for off-site. Implement one that suits your needs and agrees with level of comfort.
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Old July 20th, 2003, 08:22 PM   #3 (permalink)
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Thanks what about CMS? I was show how to run a cmsadm backup.. does that backup everything?
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Old July 21st, 2003, 06:19 AM   #4 (permalink)
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Yes. There are DATA backups that should run nightly (providing your timetables are setup correctly) buy the cmsadm backup is run manually and should be run at least once per month.
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Old July 21st, 2003, 07:02 AM   #5 (permalink)
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cmsadm and historical are seperate backups
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Old March 10th, 2004, 08:52 AM   #6 (permalink)
btrain8
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Re: Audix backup/restore

I am scheduled to reboot my Velocity this Friday night. I want to run a backup prior to the reboot.

My log shows my backups run approximately 3:00A.M. If I run the backup during business hours is it service affecting??

I have to reboot the sytem remotely via dialup. I am pretty sure you first have to stop the Voice System and then shutdown the system.. is that correct? How am I able to do all this without the connection dropping? What if it does drop.. will I be able to dial back in and be where I left off? How does that work?
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Old March 15th, 2004, 10:30 AM   #7 (permalink)
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Re: Audix backup/restore

I remember Avaya Tech Support telling me that th unattended nightly backups do NOT back up everything. When I perform a manual backup I have 4 sets of data I can backup. I always say yes to all of them.

1. System Data
2. AUDIX Announcments
3. AUDIX Names
4. Greetings and Messages.

I understood (and I could be wrong), that the unattended backup only took care of the System Data.

Can someone clarify this.
Thanks
Joe
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Old March 17th, 2004, 07:44 AM   #8 (permalink)
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Re: Audix backup/restore

Quote:
Originally Posted by jisbell
I remember Avaya Tech Support telling me that th unattended nightly backups do NOT back up everything. ...

Can someone clarify this.
From the R5.1 manual:

Depending on the amount of user data on your system, the unattended backup may not save all data types. Unattended backup backs up all system data, then backs up as much of the other data types as possible, as described in Partial Unattended Backup. Therefore, you may want to run an attended backup to copy other types of information for security and recovery purposes.

Partial Unattended Backup

If the unattended backup cannot store all of the data types on the backup medium, the system backs up the System Data files and as much information of the other data types as possible. If the system performs a partial unattended backup, the backup log shows that the backup was completed successfully. The system generates an additional log entry: BKRST029.



To detect and address partial unattended backup:
1. Start at the INTUITY Main Menu and select:
Customer/Services Administration
Log Administration
Administrator's Log

The system displays the Administrator's Log Display Selection Window.

2. Place the cursor in the Event ID field.

3. Enter BKRST029

4. Press F3 (Save).
The system displays the Administrator's Log Window.

5. Verify that there is an entry with today's date and Event ID: BKRST029 If an entry with today's date does not exist, a partial unattended backup did not occur. Complete the steps in Backup Verification Using the Log Administration Menu to verify that the unattended backup was completed successfully.

6. Consider the following remedial actions to ensure that you will have complete backup data if you need to restore data:

  • If you are using a 1-GB disk cartridge for the unattended backup, switch to a 2GB disk cartridge.
  • Perform attended backups to multiple disk cartridges on a regular basis. See Backing Up System Files (Attended) for more information.
Backup Verification Using the Log Administration Menu: Same as above except search for BKRST001 and step 5 states:
Verify that there is an entry with today's date and the following text:
Backup process has been completed successfully.
If an entry with today's date does not exist, the unattended backup was not successful.

regs,

.al.
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