|
June 5th, 2008, 08:20 AM
|
#1 (permalink) |
|
PBXtech SILVER 25+ posts
 Join Date: Mar 2008
Posts: 63
 |
a group? forwarding? announcements?
As you can see I had no idea what to title this.
When patients in patient rooms dial a certain number, it is supposed to ring a phone in the kitchen for room service. If the person is on the phone it will play one message, if it is after hours it will play another message. Sometime before I started here it began malfunctioning, and will only rarely ring when it is supposed to, and usually says that they are busy and to hold, and then hangs up. I'm not sure how it is setup to do this. They would like me to just delete this entire setup, then I can take this number and give it to the phone in the kitchen, so they are just calling straight there from now on. I am open to troubleshooting the problem and just making it work right as well. |
|
|
|
June 5th, 2008, 09:37 AM
|
#2 (permalink) |
|
PBXtech PLATINUM 300+ posts
Join Date: Jul 2003
Posts: 308
|
Re: a group? forwarding? announcements?
Run a list trace on your phone. It may provide some clues. I'm guessing it's a vector and you may need to evaluate it.
__________________
Systems In Use: S8700 CM3.0 and S8710 CM3.1.1 |
|
|
|
|
Advertisement
|
Sponsored links
|
|
June 6th, 2008, 08:46 AM
|
#4 (permalink) | |
|
PBXtech PLATINUM 300+ posts
Join Date: Jul 2003
Posts: 308
|
Re: a group? forwarding? announcements?
List usage vector ?? will show you what VDN it is attached to. The VDN is the extension.
Quote:
__________________
Systems In Use: S8700 CM3.0 and S8710 CM3.1.1 |
|
|
|
|
 |
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| Thread Tools | |
| Display Modes | |
|
|
Linear Mode
