AUX timer on callmaster display

lockds · May 23rd, 2008, 01:31 PM

We are upgrading our environment and we are getting claims that the 30 minute coutdown timer does not display on the callmaster when the go AUX lunch.

A. I am not aware of the timer function

B.Does anyone know if this feature exist

C.HOW DO YOU ADMINISTER IT?
Thanks

colt45 · May 28th, 2008, 08:01 PM

There is a feature button 'timer' that can be programmed on any set with a display. When pressed it starts a counter on the display, up, not count down. When pressed again it clears. Have not heard of it being used in conjunction with Aux though. I guess the agent could just press it when they go to lunch and see what it says when they get back. Have you considered using Aux Work Codes and CMS reports?

May 23rd, 2008, 01:31 PM	#1 (permalink)
lockds Join Date: Aug 2007 Posts: 8	AUX timer on callmaster display We are upgrading our environment and we are getting claims that the 30 minute coutdown timer does not display on the callmaster when the go AUX lunch. A. I am not aware of the timer function B.Does anyone know if this feature exist C.HOW DO YOU ADMINISTER IT? Thanks

May 28th, 2008, 08:01 PM	#2 (permalink)
colt45 PBXtech SILVER 25+ posts Join Date: Dec 2004 Posts: 80	Re: AUX timer on callmaster display There is a feature button 'timer' that can be programmed on any set with a display. When pressed it starts a counter on the display, up, not count down. When pressed again it clears. Have not heard of it being used in conjunction with Aux though. I guess the agent could just press it when they go to lunch and see what it says when they get back. Have you considered using Aux Work Codes and CMS reports?

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