btrain2871

I have a phone set with a phone ext. assigned and then a courtesy phone in the same office and I want the courtesy phone to have no call-appearances and just bridged extensions. I press enter and ASA tells me 'can't remove call appearance with bridged appearances assigned' and it won't take the changes. Why is that happening.. I know I have this on other phones working this way.

martinyoung

Do you have bridged appearances of that courtesy phone on another phone somewhere? You can't remove the primary appearances if there are bridged appearances of that extension somewhere.

__________________
Marty
Retired Avaya DSIC tech

PBXtech.info

 

btrain2871

yes, that was it Martin.... tnx