Sending outbound calls over ip trunk

btrain2871 · May 5th, 2008, 08:36 AM

my main site has IP trunks to each of my locations. Due to a circuit issue at one of my remote locations I went to try sending that offices outbound calls over our IP trunk to my main site for the call to be made by the main sites switch. These calls are failing.. what would be causing that? I put the IP trunk as the first route in the offices main route pattern on the remote site.

stubborne · May 8th, 2008, 12:39 PM

do you know if the call is failing at the remote site or on your main switch? you can test that by doing a list trace tac on both sides while making a test call. the error code will probably show you what's happening but if i had to venture a guess its failing because you aren't padding a '9' or whatever your ARS access number is onto the dialed number at your main switch.

btrain2871 · May 8th, 2008, 01:09 PM

Thanks, I figured this out. In the route patter I had to have a 9 for inserted digits and then it worked great.

May 5th, 2008, 08:36 AM	#1 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 368	Sending outbound calls over ip trunk my main site has IP trunks to each of my locations. Due to a circuit issue at one of my remote locations I went to try sending that offices outbound calls over our IP trunk to my main site for the call to be made by the main sites switch. These calls are failing.. what would be causing that? I put the IP trunk as the first route in the offices main route pattern on the remote site.

May 8th, 2008, 12:39 PM	#2 (permalink)
stubborne PBXtech PLATINUM 300+ posts Join Date: Jul 2003 Posts: 401	Re: Sending outbound calls over ip trunk do you know if the call is failing at the remote site or on your main switch? you can test that by doing a list trace tac on both sides while making a test call. the error code will probably show you what's happening but if i had to venture a guess its failing because you aren't padding a '9' or whatever your ARS access number is onto the dialed number at your main switch. __________________ Stu

May 8th, 2008, 01:09 PM	#3 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 368	Re: Sending outbound calls over ip trunk Thanks, I figured this out. In the route patter I had to have a 9 for inserted digits and then it worked great.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Remove advertisements
PBXtech.info Advertisement	Sponsored links

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)