TTToan

Hi All ,
I am administering the Avaya S8720 system. I want to set up the system to allow end users can change their station security codes . Please help me to do it .
Thank much

ahays

You must add a Station Security Code FAC. Goto page 910 of the following document for complete instructions:
http://support.avaya.com/elmodocs2/c...s/245205_5.pdf

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

PBXtech.info

 

TTToan

Hi Ahays,
Thanks for your guide , but I can not get the pdf file. The Avaya site did not re-act.
I have already the Station Security Code Change Access Code FAC on the screen feature-access-code . When I dial that FAC , only busy tone is heard and then I cannot do anything. Could you help me more.
Thanks

ahays

Goto http://www.support.avaya.com and search for document 555-245-205

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

ahays

WRONG: Sorry, the website is Avaya and not "www"

.al.

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

TTToan

Hi Ahays ,
I have done all thing but the rusult did not change .
Could you help me ?
Many Thanks

PBXtech.info

 

ahays

What "thing" have you done? Have you acquired the documentation?

.al.

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

TTToan

Hi Ahays
I have got the file 245205_5.pdf (doc ID 555-245-205 , Issue 5 , February 2007) from our vendor . I cannot download it from Avaya Support Site. And I have read page 910 as your guidance.

All I have done are as below.
DIAL PLAN ANALYSIS TABLE
Dialed String : * -- Total Length: 3 -- Call Type : fac .

FEATURE ACCESS CODE (FAC)
Station Security Code Change Access Code : *24

SECURITY-RELATED SYSTEM PARAMETERS
Minimum Station Security Code Length : 4
Station Security Code for Terminal Self-Administration Required ? y

When dialing *24 , I hear fast busy tone ...

It is be noted that my IP hardphone is 1608 , but I use alias 4610 when adding the station because type 1608 cannot be keyed in Station screen .
Are there anything wrong ?

Many thanks ,
TTToan

martinyoung

Your last message contained something that looked like a URL. Reply again without that.

__________________
Marty
Retired Avaya DSIC tech