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Old January 10th, 2008, 09:01 AM   #1 (permalink)
btrain2871
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Voicemail System Providers

Can anyone give me a few company names of voicemail sytems that can work with an Avaya Switch seamlessly??

The question you will say ask is MM or Audix or Octel.. bottom line is we've had a nightmarish experience so far with MM and I've been ordered to get rid of it no matter what it cost and get a different vm system in house immediately. So.. any ideas.. Cisco?? What else?
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Old January 10th, 2008, 01:46 PM   #2 (permalink)
rpischner
 
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Re: Voicemail System Providers

You don't say which Avaya switch. We have 4 Definty G3r and are using the AVST Call Express Voice mail behind them. AVST has an emulation package that makes the Call Express sound and act like an Octel system.
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Old January 10th, 2008, 02:09 PM   #3 (permalink)
btrain2871
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Re: Voicemail System Providers

I have an s8700 CM3.1.

What do you think of that system??
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Old January 11th, 2008, 09:08 AM   #4 (permalink)
technician101
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Re: Voicemail System Providers

We support Audix (all versions), Octel, VMX, MM, and AVST. MM can be tricky but the current versions are functional (we sold 2 when they first came out and quit till recently). Currently we have the most success with AVST both Qsig and digital set emulation, just be sure to find a responsible vendor. IE-references, how many have they deployed? In-House we use AVST/Exchange and an old VMX 200 with IVR (works).

I am sure there are many other VM's out there that can interface with Avaya.
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