boostedboxer

Have an issue with our LX rebooting every 30 minutes. Checked the event log and nothing out of the ordinary that would indicate why it's rebooting. Avaya's Tier 3 really wasn't sure what was causing it either so I figured I'd check on here to see if anyone else had experienced this or has any suggestions.

Thanks

silvestr

hi
from your post i dont understand what is the software release of the audix (intuity??)
and what is the form of restart?
how do you understand that system did reboot?
for example,from my experience my intuity audix lx release 1.1 was stack evry 10-15 days (not reboot)
tier 3 (india) told me to configure bit rate 9600 in incamming calls trunk
its solved the problem
in another example,intuity audix lx of my customer has the same prblem(stack evry some day)
tier 3 from usa fined that log file buffer was full
the spesial update solved this issue

PBXtech.info

 

slow14u

I actually just repaired a customer's LX that was doing the same thing. The only difference is that it actual froze once (while I was there) and it spat out an error code in binary and then ERROR: Internal handler conflict: AIEE! Internal handler fault. Found out this had to do with the mother board and replaced the unit with a new one. All is up and running. Might want to check this and see if yours sends out any kind of error. This cannot be watched remotely, as this only shows at boot-up when going through harddrive checks. Good luck, Slow1

martinyoung

I will say that it is probably a hardware problem of some sort, power supply, mother board, disk drive, etc. These will not show up in the error log.

Watch the screen when it is rebooting to see if it says anything in POST, you might have to hit ESC to get rid of the startup graphic.

__________________
Marty
Retired Avaya DSIC tech