btrain2871

There's been other posts on this subject but it's been 1 month and my MM upgrade is a complete disaster. It has had failures and problems since day 1 and it's to the point where Avaya and the BP had a tech onsite for 7 straight days just sitting here to babysit due to the pressure from management and both Mas Servers were swapped and rebuilt and we still have an issue with ports just going red and locking up causing fast busy. We then have to busyout the signaling group, get Avaya on to release the ports and restart the services to get us back working. We are using IP connectivity. Does anyone have any clue on why these ports randomly would just lock up.

This is up with Avaya tier 3 and 4 and it's amazing that there still is no answer.

Is T1/QSIG the answer?? That's all that's left to try...

ahays

I have worked on many T1/QSIG implementations without issue. Personally, I prefer it to H.323 because of the physical and direct connection between the PBX and MM. That's not to say that the IP trunks don't work ... it's just a personal preference.

.al.

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Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
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btrain2871

I see no reason to have to switch to QSIG/T1 but there is zero explanation for individual ports to just freeze and stop that particluar mas from taking calls. I've had both Mas servers replaced/rebuilt, the system was stable for 7 days and now it has happened again.

Now, tonight we are going to swap out the CLAN board which is fairly old for a new one to see if that is what can be causing this because Avaya Tier 3/4 still has no idea. I sing the Avaya national anthem but I'm very disappointed in them on this one. It's such a disaster that we are begging for Intuity back!!

Lecivius

You are saying Avaya T4 is involved, so I hesitate to jump into anything. What Service Pack do you have loaded? What exactly was upgraded, and what was it previously?

btrain2871

we have the latest of everything.

This has been with tier 4 for weeks and still no answers. we get ports that just go red and lock up and then the services need to be restarted or the server needs to be rebooted. we had a brand new clan board installed to see if that was the cause and it's still happening.

we dont' want to be forced to go to ds1/qsig as the minute we do that.. avaya will never figure out and resolve this problem.