Plat-Alm

dwernli · December 11th, 2007, 07:54 AM

SERVER PLAT-ALM 0 0 1
ID Source EvtID Lvl Ack Date
2 CMG 25 MAJ Y

Can someone help me woth this? Not sure the cause, and I see no effects other than the alarm?

Thank You

David

Lecivius · December 11th, 2007, 01:08 PM

Your control channel to a Media Gateway went down or had trouble of some sort. Confirm they are up by doing a List Media annd making sure they are all registered. Server based alarms do not always clear automatically, and have to be removed. If you have confirmed your Gateways are up and stable, and this is the only alarm, then you can clear it with the command >almclear -a.

dwernli · December 11th, 2007, 01:39 PM

That is what I thought. I have verified that all MG are up and operational and was surprised it did not clear. Thanks for your help!!

David

technician101 · December 12th, 2007, 02:34 PM

This is Communications Manager's way of telling you that there is an alarm on your S8xxx server. You will need to log into the web brower interface to determine what the alarm is referring to.

ahays · December 13th, 2007, 09:51 AM

Quote:

Originally Posted by dwernli

That is what I thought. I have verified that all MG are up and operational and was surprised it did not clear.

Platform alarms never clear automatically. You must log into the maintenance web interface and clear them manually.

.al.

dlopez · December 18th, 2007, 01:12 PM

I have had this alarm come up and every time it has had to do with the actual PBX backup not backing up correctly.

ahays · December 18th, 2007, 02:46 PM

Quote:

Originally Posted by dlopez

I have had this alarm come up and every time it has had to do with the actual PBX backup not backing up correctly.

Do not assume because you have a platform alarm that is is necessarily related to a backup failure. That is only one of many, many platform alarms.

regs,

.al.

December 11th, 2007, 07:54 AM	#1 (permalink)
dwernli PBXtech SILVER 25+ posts Join Date: Nov 2007 Posts: 30	Plat-Alm SERVER PLAT-ALM 0 0 1 ID Source EvtID Lvl Ack Date 2 CMG 25 MAJ Y Can someone help me woth this? Not sure the cause, and I see no effects other than the alarm? Thank You David

December 11th, 2007, 01:08 PM	#2 (permalink)
Lecivius PBXtech SILVER 25+ posts Join Date: Sep 2007 Posts: 85	Re: Plat-Alm Your control channel to a Media Gateway went down or had trouble of some sort. Confirm they are up by doing a List Media annd making sure they are all registered. Server based alarms do not always clear automatically, and have to be removed. If you have confirmed your Gateways are up and stable, and this is the only alarm, then you can clear it with the command >almclear -a.

December 11th, 2007, 01:39 PM	#3 (permalink)
dwernli PBXtech SILVER 25+ posts Join Date: Nov 2007 Posts: 30	Re: Plat-Alm That is what I thought. I have verified that all MG are up and operational and was surprised it did not clear. Thanks for your help!! David

December 12th, 2007, 02:34 PM	#4 (permalink)
technician101 PBXtech SILVER 25+ posts Join Date: May 2004 Posts: 33	Re: Plat-Alm This is Communications Manager's way of telling you that there is an alarm on your S8xxx server. You will need to log into the web brower interface to determine what the alarm is referring to.

December 18th, 2007, 01:12 PM	#6 (permalink)
dlopez Join Date: Nov 2007 Posts: 5	Re: Plat-Alm I have had this alarm come up and every time it has had to do with the actual PBX backup not backing up correctly.

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