Firmware Upgrades

mrtelephoneman8 · December 10th, 2007, 08:04 AM

I haev done a 'lis confi all' and have all the details of my boards. I then went on support.avaya.com into the section where the available firware downloads are. I did find some boards that did match and have an available firmware download but I have some of the same exact boards with a different suffice/vintage that aren't listed on the avaya site for an upgrade. Does that just mean for that specific board there is nothing available or should I be looking somewhere else?

martinyoung · December 10th, 2007, 10:04 AM

Give some examples please.

mrtelephoneman8 · December 10th, 2007, 10:23 AM

I have a TN2224 C P HW05 FW01 and avaya's site has this with a new FW of 15... I also have a TN2224 B with a vintage of 000003 and that board isn't listed on avaya's site.

martinyoung · December 10th, 2007, 02:19 PM

The TN2224B cannot be upgraded. Generally if the board does not display with a HWxx FWxx, there is no upgrade for it. Another guide is the "P" in the suffix, that shows a programmable card.

ahays · December 11th, 2007, 06:41 AM

Quote:

Originally Posted by mrtelephoneman8

I haev done a 'lis confi all' and have all the details of my boards. I then went on support.avaya.com into the section where the available firware downloads are. I did find some boards that did match and have an available firmware download but I have some of the same exact boards with a different suffice/vintage that aren't listed on the avaya site for an upgrade. Does that just mean for that specific board there is nothing available or should I be looking somewhere else?

It's not just the latest firmware available that you must look for. You must FIRST AND FOREMOST download the Latest Communication Manager Software & Firmware Compatibility Matrix to insure that the firmware that you are downloading is compatible with your particular CM release. The latest firmware is not always compatible with older releases and a failure to check this compatibility matrix could result in very undesirable results.

.al.

btrain2871 · December 13th, 2007, 11:22 AM

if I went to support.avaya.com, logged in and went to the download center and cross referenced my SL#..are the results that get spit out accurate and safe or do I still need to do more research on that?

martinyoung · December 13th, 2007, 01:28 PM

If you went there from your "My Sites" page you should be okay because you should only see options that apply to you. But if you just went directly to the downloads page then you will see everything.

But just to be safe, I would still cross reference to the compatibility doc that Al referenced.

December 10th, 2007, 08:04 AM	#1 (permalink)
mrtelephoneman8 Join Date: Nov 2007 Posts: 20	Firmware Upgrades I haev done a 'lis confi all' and have all the details of my boards. I then went on support.avaya.com into the section where the available firware downloads are. I did find some boards that did match and have an available firmware download but I have some of the same exact boards with a different suffice/vintage that aren't listed on the avaya site for an upgrade. Does that just mean for that specific board there is nothing available or should I be looking somewhere else?

December 10th, 2007, 10:04 AM	#2 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,435	Re: Firmware Upgrades Give some examples please. __________________ Marty Retired Avaya DSIC tech

December 10th, 2007, 10:23 AM	#3 (permalink)
mrtelephoneman8 Join Date: Nov 2007 Posts: 20	Re: Firmware Upgrades I have a TN2224 C P HW05 FW01 and avaya's site has this with a new FW of 15... I also have a TN2224 B with a vintage of 000003 and that board isn't listed on avaya's site.

December 10th, 2007, 02:19 PM	#4 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,435	Re: Firmware Upgrades The TN2224B cannot be upgraded. Generally if the board does not display with a HWxx FWxx, there is no upgrade for it. Another guide is the "P" in the suffix, that shows a programmable card. __________________ Marty Retired Avaya DSIC tech

December 13th, 2007, 11:22 AM	#6 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 393	Re: Firmware Upgrades if I went to support.avaya.com, logged in and went to the download center and cross referenced my SL#..are the results that get spit out accurate and safe or do I still need to do more research on that?

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December 13th, 2007, 01:28 PM	#7 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,435	Re: Firmware Upgrades If you went there from your "My Sites" page you should be okay because you should only see options that apply to you. But if you just went directly to the downloads page then you will see everything. But just to be safe, I would still cross reference to the compatibility doc that Al referenced. __________________ Marty Retired Avaya DSIC tech

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