martinyoung

Do not limit your error search to just today, you want the history.

__________________
Marty
Retired Avaya DSIC tech

btrain2871

here's the screen shot..

Attached Files

Doc1.doc (58.5 KB, 5 views)

PBXtech.info

 

btrain2871

oooh..not good..

Attached Files

2832_001.pdf (155.8 KB, 4 views)

martinyoung

According to the maintenance books error 3585 for a T1 is an indicator you are receiving slips and the aux data is the count of slips received. Looks like you need to chat with the vendor.

__________________
Marty
Retired Avaya DSIC tech

btrain2871

thank you.. i appreciate all the help. I've already put in a ticket for non intrusive testing for now. The last time I attempted to busyout that circuit it said it had to be removed from some table first that dealt with clocking. What is that all about?

martinyoung

I need to correct myself, I said 3585 is slips. It is not, it is misframes. This is a different problem than slips and potentially worse.

Type "display sync" and you will probably see it as the primary or secondary sync source.

__________________
Marty
Retired Avaya DSIC tech

PBXtech.info

 

btrain2871

is it a problem if i removed it from there? Looks like all my ds1 boards are listed when I do a 'disp sync port-net' it's not either the primary or the secondary but it has a y in the slip field.

martinyoung

All DS1 boards are automatically listed there when you add a DS1 and yes or no in the slip field is not important. Your answer causes me to ask a couple questions.

Are these TNxxx boards in a G650 or traditional cabinet, or are they MMxxx boards in a G350 or G700?

What exactly does your error message say when you try to busy it? This might be carrying the primary D channel for a group of boards in an NFAS signal group.

__________________
Marty
Retired Avaya DSIC tech

btrain2871

the boards are in a G650 and when I do a 'lis signa-grou' there are 4 listed. and this specific board is in signaling group 1 and has the 24th channel/port as the primary D channel.

martinyoung

Is this T1 in a group by itself? If it is, remove it from the signal group, busy and release the board, then reprogram the signal group. But before you can remove it from the signal group, you will have to remove it from the trunk group.

I would just wait for the testing to be complete before doing anything. Of course a simple way would be to unseat the board and reseat it. This would accomplish the same thing as busying it out if you don't mind the alarms.

__________________
Marty
Retired Avaya DSIC tech

btrain2871

seems like each T1/PRI is in its own signaling group. So in other words just remove signaling group 1 altogether and then just re-add it later?? Also, in the trunk group what am I just removing the individual trunks from pages 3 and 4?

what ever happened to just good ole busyout board xxxx and that's it..

martinyoung

You could just busy the trunk group, that will do the channels. But this is an ISDN T1 and that complicates life if you really want to busy the board.

If you really want to busy the board, remove all the members of the trunk group, remove it as a member of it's signal group (including the D channel entry at the top of the page), busy and release the board, reprogram the signal group, finally put all the members back in the trunk group. The translation changes will take longer than the busyout.

I would personally choose to reseat the board, has the same effect and takes a lot less time. Also reduces the chance for translation errors.

__________________
Marty
Retired Avaya DSIC tech

btrain2871

by unseating the board the telco will see it not in service and it will roll over to the other pri that it's linked to in the CO?? if that is the case then great.. i'd just need to make some ars changes for outgoing calls to not go out that way.

Again, thanks for all your help.

martinyoung

I don't think it will roll over because you will only have it out for a millisecond. But you need to know the CO will not see a busied out T1 at your end at all. They will still continue to push calls down it.

The choice is to work with them to resolve your problem, spend ten minutes deprogramming the board and reprogramming it (and you will miss whatever calls the CO sends during that time), or reseating the board and lose maybe five seconds worth of calls.

__________________
Marty
Retired Avaya DSIC tech

btrain2871

The carrier replaced an office repeater card and I'm now running clean. They say my smartjacks and circuit are on an older technology and want to upgrade the cards. So Friday evening that will occur. All is well I guess...