penelope

Systems is a G3s1 v10

For business continuity purposes I need to supply the response team with the ability to record announcements remotely. An example would be a pandemic and no one can come into the office and we need various annoucements changed.

Since it takes console permissions to change announcements, is a barrier code the only way to do that? I set up a code with a COR that has console permissions and it works fine.

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Penelope

savvasc

I do that very often , The only way is to administer "change remote-acess" extension and assign a DID number to it. You can set barrier code for security, and give console permissions to the extension assigned there.

PBXtech.info

 

colt45

To be more secure (but more complicated) setup remote admin as a non-DID, dial into your Audix, *8 Transfer out to the non-did and proceed as above. This provides an additional layer of secruity as the caller must have a valid Audix mailbox.

penelope

Don't have Audix, it's Octel. Same thing I suppose though any auto attendant would let a caller transfer to a non-DID extension. The caller doesn't have to have a mailbox on the system. I can't think of a way right of the top of my head to restrict transferring to an internal extension ONLY if the caller has a mailbox.

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Penelope