oozenoz

Ok, so here is what you've told me so far about the two devices:

PC
IP Address. . . . . . . . . . . . : 192.168.180.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.180.254

Phone
IP 192.168.180.9 - then it changed to 192.168.180.120
mask 255.255.255.0
gateway 192.168.180.254

That the address is changing is telling me you've changed it's config at least once, perhaps while testing the phone at the office; can you please check the settings one more time just to make certain nothing got miskeyed.

One thing I never asked you, when the PC and phone are both connected, are you able to ping the IP phone from the PC, and ping both devices across the tunnel from the office? (Another sanity check) - And by the way, there's no possibility the IP address you're using on the phone is already in use?

If you have the phone configured correctly and you are able to ping it across the tunnel, you can connect across the VLAN tunnel using the softphone client on a PC that has an equivalent IP configuration, and the phone comes up when connecting at the office, then it's going to have to be something on the VLAN.

__________________
- calvin

mevans1974

Hi Guys,
I got it working, for some strange reason the phone was holding the config from my office.while booting the phone it will show the right config for my Boss house, but i notice something strange it all so show invalid subnet so what i did was reset the ipphone back to factory and configure the ip phone over and it works.


Guys I must say you were a big help
Thank you....

PBXtech.info

 

oozenoz

Ummm.... doing a reset is a required step when changing the config to put the phone into a different network. Sorry, should have thought of that earlier.

__________________
- calvin

mevans1974

No Problem thanks for the help you ponted me in the right direction