stanley

Hosuton I have a probelm ....

I have been trying to configure the IP softphone in road warrior mode but for some unknown reasons its not working ....here is what we have
- S8710 with CM3.0 (no G650 or G700 gateways)
-CLAN, IPSI and MedPro's were installed ...we kept the old cabinets to re use stations, DS1'S etc

We do have few licenses to use for IP phones but for some reason it never pass through the login process ...it work's great in telecommuter mode ...I am not sure if I need to define some ip routes or node names to make it work in road warrior config

Any suggestions????????????

Thank You

Voiceworks2

Be sure you have a good broadband connection and check that the UDP ports used by IPSoftphone are not disabled.

PBXtech.info

 

sjforcum

Does it ever log in?

Do you have your network region and network maps setup properly? Is there a CLAN and medpro in the region used for your IP Softphones?

SJF

stanley

Gentleman

- IP network region have Med Pro but no CLAN
- Nothing is defined in IP-Network-Map

Is there a reference document I should look for

Thank you for you time

2wire

You need to have the CLAN in the same network region as the Med Pro.

stanley

It worked ....You guy's are the best .... Thank you so much

PBXtech.info