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Old July 20th, 2006, 08:08 AM   #1 (permalink)
avayapbxuser
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Intuity issue

We have a Intuity audix system that we want to program the "O" out or Covering Extension field to go to another extension. After we programmed some covering extensions and placed test calls - when we dialed "0" from the mailbox we received a message from Audix that the covering extension was busy and to use *T to transfer. The extension was not busy that we "0" out to, so I am not sure why we are receiving this message. Can anyone offer any insight to this?

Last edited by avayapbxuser; July 20th, 2006 at 08:14 AM.
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