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July 20th, 2006, 07:04 AM
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#1 (permalink) |
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PBXtech GOLD 100+ posts
 Join Date: Dec 2005
Posts: 102
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Audix Beep
Just converted a bunch of users from Cisco to Avaya...They are complaining that when a user calls and no one answers - they hear a BEEP (the transferring of the call to its cov pat) then it rolls to audix - which sometimes picks up right away, sometimes their is 1 ring... They think this might be confusing to customers - they might think thats the beep to leave a message after!
 Any ideas? Or is it "welcome to avaya!" |
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July 20th, 2006, 07:22 AM
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#2 (permalink) | |
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Moderator
 
Join Date: Jul 2003
Posts: 1,338
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Re: Audix Beep
Quote:
This may be happening ONLY on internal calls. Double-check that. .al.
__________________
Al Hays, ACE, MCSE, CCNA Homepage: http://www.jeral.com/ Training: http://www.jeral.com/avaya-learning.html |
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