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Old July 11th, 2006, 03:31 PM   #1 (permalink)
ceez
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Question definity G3-dial 0 and xfers to wrong secretary????!!!

hello oh mighty telecom gurus!

I have a user in which when you dial 0 during the vmail message it goes to the wrong secretary. She used to be his secretary but he's moved to another location in the building and it's now a different secretary.

I understand that all this is done via the cov path, which is 51. When i type list cov path 51 i have h1 as Point1, I type list hunt 1 and i have the number to our Audix @ ext 770.

this is the cov path that we use for all our users unless they are going to various other people before dialing the vmail.

what command do i need to type to make this change? I dont know where else to look.

Thanks for the help,

ceez
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Old July 11th, 2006, 05:49 PM   #2 (permalink)
fataldata
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Re: definity G3-dial 0 and xfers to wrong secretary????!!!

If it is the press "0" option while listening to the Audix Greeting then the field you are in search of is the "covering" or "0" option on the Audix subscriber page this is not in the G3's administration.

If you are using vectors and annoucements then it may be in your G3
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Old July 12th, 2006, 07:07 AM   #3 (permalink)
ceez
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Re: definity G3-dial 0 and xfers to wrong secretary????!!!

@fataldata, well that did it, I was looking in the wrong place all along. No wonder I couldn't get it.

thanks for your help,
ceez
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