Translation Save locked out

savvasc · July 5th, 2006, 11:30 PM

Dear All,
I have an S8300 w/G700. For the past 2 days I cannot "save translations". I have a minor alarm " DLY MAINTENANCE and the system cannot save translations. When I try to "save translations" manually I get the following error "Translation Save Locked out". Do you have any idea what is going wrong?

martinyoung · July 6th, 2006, 12:26 AM

Do a "status login" and make sure no other login has a command active. If someone wanted to look at a station, for example, and did so with a "ch sta xxxx" instead of "display sta xxxx" and then forgot to cancel the command, you would not be able to save translations.

savvasc · July 6th, 2006, 12:33 AM

Unfortunately no one is logged in. I also activated the COMMAND TIMEOUT in the system-parameters maintenance to avoid this happening. The problem must be somewhere else.

martinyoung · July 6th, 2006, 11:05 PM

Try doing a "reset system 1" and see if that clears your error. 99.99% of the time this is nonservice affecting. Your terminal will be knocked off and you will have to log back in.

savvasc · July 13th, 2006, 12:27 AM

Hello Guys,

Finally I reset the system and everything is ok now. Thanks for your help

martinyoung · July 13th, 2006, 12:42 AM

That's cool! Glad its' working now.

July 5th, 2006, 11:30 PM	#1 (permalink)
savvasc PBXtech GOLD 100+ posts Join Date: May 2004 Posts: 122	Translation Save locked out Dear All, I have an S8300 w/G700. For the past 2 days I cannot "save translations". I have a minor alarm " DLY MAINTENANCE and the system cannot save translations. When I try to "save translations" manually I get the following error "Translation Save Locked out". Do you have any idea what is going wrong?

July 6th, 2006, 12:26 AM	#2 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,401	Re: Translation Save locked out Do a "status login" and make sure no other login has a command active. If someone wanted to look at a station, for example, and did so with a "ch sta xxxx" instead of "display sta xxxx" and then forgot to cancel the command, you would not be able to save translations. __________________ Marty Retired Avaya DSIC tech

July 6th, 2006, 12:33 AM	#3 (permalink)
savvasc PBXtech GOLD 100+ posts Join Date: May 2004 Posts: 122	Re: Translation Save locked out Unfortunately no one is logged in. I also activated the COMMAND TIMEOUT in the system-parameters maintenance to avoid this happening. The problem must be somewhere else.

July 6th, 2006, 11:05 PM	#4 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,401	Re: Translation Save locked out Try doing a "reset system 1" and see if that clears your error. 99.99% of the time this is nonservice affecting. Your terminal will be knocked off and you will have to log back in. __________________ Marty Retired Avaya DSIC tech

July 13th, 2006, 12:27 AM	#5 (permalink)
savvasc PBXtech GOLD 100+ posts Join Date: May 2004 Posts: 122	Re: Translation Save locked out Hello Guys, Finally I reset the system and everything is ok now. Thanks for your help

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July 13th, 2006, 12:42 AM	#6 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,401	Re: Translation Save locked out That's cool! Glad its' working now. __________________ Marty Retired Avaya DSIC tech

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