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June 21st, 2006, 11:47 AM
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#1 (permalink) |
 
Join Date: Nov 2005
Posts: 2
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announcement protected without human intervention
Good afternoon,
We have a little trouble with announcement : We must record some announcement "on the fly" to give caller some infomations. But sometime, without any human intervention, using the good way to record/delete an announcement (Fac + extension + 1 to record ending by #) the state of the announcement become "protected" i cannot give explanation to this trouble (avaya france too) Thank you (sorry for my english) |
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June 21st, 2006, 11:59 AM
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#2 (permalink) |
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Moderator
 
Join Date: Dec 2005
Posts: 1,401
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Re: announcement protected without human intervention
If you want to remove protection from an announcement, type "ch ann". There is a field called "Pro", that is short for "protection". Change the "y" to "n" for the announcement you want to change.
__________________
Marty Retired Avaya DSIC tech |
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June 21st, 2006, 12:23 PM
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#3 (permalink) |
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Join Date: Nov 2005
Posts: 2
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Re: announcement protected without human intervention
and the winner iiiissssss .... ;op
LoL i must just succeed to 1 exam to be ACA in IP-telephony ! I know that there is a field to change the state from protected to unprotected !! The problem is that there is no reeason that this field change it state without bad manipulation ! It's the probleme !!! I wanna know why ? how it's possible ! thank you |
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June 22nd, 2006, 02:47 AM
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#6 (permalink) |
Join Date: Jun 2006
Posts: 3
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Re: announcement protected without human intervention
NO.
I've asked to dherve (it's a friend working for avaya france member of ths forum) and he suggest to use a scriptable telnet software to do the job |
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June 22nd, 2006, 09:29 AM
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#7 (permalink) | |
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Moderator
Join Date: Jul 2003
Posts: 1,349
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Re: announcement protected without human intervention
Quote:
regs, .al.
__________________
Al Hays, ACE, MCSE, CCNA Homepage: http://www.jeral.com/ Training: http://www.jeral.com/avaya-learning.html |
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June 22nd, 2006, 01:42 PM
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#8 (permalink) |
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Join Date: Jun 2006
Posts: 3
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Re: announcement protected without human intervention
it may be a solution...
but i would like to understand/find why the announcement state change to protected itself !! I may try your solution to see if i can reproduce the problem. For your information, when i record an announcement on a val board there is no problem. That occurs only for announcements located on g700 message boards Fred |
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