DHCP and 46XX's

stubborne · July 9th, 2003, 02:05 PM

Anyone have issues with 4606 (2nd gen) and 4612 (1st gen) and DHCP? We are a W2K network. The phones display DHCP.... then timeout, reset and go thru the process again. It seems to be pretty prevalent, so not sure if it's a network issue or just crappy phones.

smithermang · July 9th, 2003, 02:23 PM

I haven't had any issues with DHCP. What other messages are on the phone display?

stubborne · July 9th, 2003, 02:30 PM

that's it... they never make it past acquiring an IP address. If we hardcode the IP, reboot, they work fine. It's more intermittent than I would like, it's not a hard fast problem. But, on the other hand, it happens more often than I'd like. Users get pissed.

tele234 · July 10th, 2003, 01:37 PM

sounds like you are not running a DHCP server, without that running you must load static, if you load static and they work then your DHCP server isnt working, Also are you running the lastest firmware on those phones current is 1.8R

nexSIP · July 10th, 2003, 06:06 PM

the IP Phones also require more DCHP setting than just a PC. Double check that you have all of the setting.

tele234 · July 11th, 2003, 06:57 AM

as well as a TFTP server, that is where the upload comes from for the firmware belonging to that style, 4602, 4606, ....

July 9th, 2003, 02:05 PM	#1 (permalink)
stubborne PBXtech PLATINUM 300+ posts Join Date: Jul 2003 Posts: 401	DHCP and 46XX's Anyone have issues with 4606 (2nd gen) and 4612 (1st gen) and DHCP? We are a W2K network. The phones display DHCP.... then timeout, reset and go thru the process again. It seems to be pretty prevalent, so not sure if it's a network issue or just crappy phones. __________________ Stu

July 9th, 2003, 02:30 PM	#3 (permalink)
stubborne PBXtech PLATINUM 300+ posts Join Date: Jul 2003 Posts: 401	that's it... they never make it past acquiring an IP address. If we hardcode the IP, reboot, they work fine. It's more intermittent than I would like, it's not a hard fast problem. But, on the other hand, it happens more often than I'd like. Users get pissed. __________________ Stu

July 10th, 2003, 06:06 PM	#5 (permalink)
nexSIP Moderator Join Date: Jun 2003 Posts: 527 Blog Entries: 3	the IP Phones also require more DCHP setting than just a PC. Double check that you have all of the setting. __________________ http://www.nexsip.com Communicate Openly and Freely

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July 9th, 2003, 02:23 PM	#2 (permalink)
smithermang PBXtech GOLD 100+ posts Join Date: Jun 2003 Posts: 150	I haven't had any issues with DHCP. What other messages are on the phone display?

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July 10th, 2003, 01:37 PM	#4 (permalink)
tele234 PBXtech SILVER 25+ posts Join Date: Jul 2003 Posts: 94	sounds like you are not running a DHCP server, without that running you must load static, if you load static and they work then your DHCP server isnt working, Also are you running the lastest firmware on those phones current is 1.8R

July 11th, 2003, 06:57 AM	#6 (permalink)
tele234 PBXtech SILVER 25+ posts Join Date: Jul 2003 Posts: 94	as well as a TFTP server, that is where the upload comes from for the firmware belonging to that style, 4602, 4606, ....

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