rhwimmers

When a user from 28193 calls a certain number he gets the operator message "were sorry, your call cannot go through, please try again later beep beep"

18:28:30 active station 28193 cid 0x2e4f
18:28:30 G729A ss:off ps:20 rn:13/249 1.1.1.1. 1.1.1.2
18:28:30 xoip: fax:off modem:off tty:off uid:0x8973 cid:0x2e4f
18:28:34 dial 91123456 route:ARS
18:28:34 term trunk-group 7 cid 0x2e4f
18:28:35 dial 911234567895 route:ARS
18:28:35 route-pattern 133 preference 1 cid 0x2e4f
18:28:35 seize trunk-group 7 member 25 cid 0x2e4f
18:28:35 Setup digits 11234567895
18:28:35 Calling Number & Name 7651234567 NO-CPName
18:28:35 Proceed trunk-group 7 member 25 cid 0x2e4f
VOIP data from: 1.1.1.1
18:28:41 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:30 WC:0 Avg:0
18:28:41 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
18:28:45 denial event 1190: No circ/chan avail D1=0x8973 D2=0x40222


Below is a call from my phone and it works just fine - same data just no Denial Event

18:28:30 active station 28213 cid 0x2e4f
18:28:30 G729A ss:off ps:20 rn:13/249 1.1.1.1. 1.1.1.2
18:28:30 xoip: fax:off modem:off tty:off uid:0x8973 cid:0x2e4f
18:28:34 dial 91123456 route:ARS
18:28:34 term trunk-group 7 cid 0x2e4f
18:28:35 dial 911234567895 route:ARS
18:28:35 route-pattern 133 preference 1 cid 0x2e4f
18:28:35 seize trunk-group 7 member 25 cid 0x2e4f
18:28:35 Setup digits 11234567895
18:28:35 Calling Number & Name 7651234567 NO-CPName
18:28:35 Proceed trunk-group 7 member 25 cid 0x2e4f
VOIP data from: 1.1.1.1
18:28:41 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:30 WC:0 Avg:0
18:28:41 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0

Thanks for any ideas

Ross

ko_glass

The denial event specified in the first trace of 1190 states the following. 1190 No circ/chan avail No circuit or channel available.
See Cause Value 34

Resource Unavailable Class Cause Values
Cause Value 34
[0x22/0xA2] -
No circuit/channel available/
Negative closed user group comparison (1TR6: AT&T ISDN Protocol)
Cause Value 34 indicates that he call cannot be completed because there is no appropriate
circuit/channel available to handle the call request, or congestion exists within the ISDN
network.
Communication Manager generates this Cause Value when a call is tandeming through
Communication Manager and the trunk group to be used for the outgoing leg is:
● In “all trunks busy” condition
● Otherwise unavailable for service
● Unreachable from the incoming trunk group due to Class of Restriction (COR), FRL,
trunk-to-trunk transfer restrictions, or disconnect supervision restrictions
Cause Value 34 (1TR6) indicates that the packet mode call was rejected because the user is
not a member of the remote end’s Closed User Group (CUG), which is a feature associated with
packet mode calls similar to X.25 connection made over the ISDN D-channel.
Communication Manager does not support packet mode sessions on D-channels, therefore this
is not applicable to Communication Manager.
This Cause Value has end-to-end significance and should always be passed back through the
network to the user.

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