avayapbxuser

We want the capability to restrict our users from calling Internationally after hours by forcing them to use Authorization codes. Is that possible to restrict after certain hours? We have a G3siV11 Avaya PBX system. Please assist.

Thanks,
Avayapbxuser

ahays

You can block their ability to dial internationally during certian hours by using time of day routing, you can use authorization codes for international dialing, but I don't believe that you can do both.

.al.

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

PBXtech.info

 

martinyoung

I have never used both at the same time myself so I do not know for sure if they can run at the same time. At the system I have there is one time-of-day table built by the previous tech, it looks like it was an exercise because it is not being used. And I have some auth codes programmed in the system, also not being used. Since neither one is active I do not know if there would be a conflict. But I think it would be like having two anti-virus programs running on your computer at the same time.

Depends on what you want to do. If you only want to restrict calls after hours, then the time-of-day would be the best way to go. If you want to restrict calls all day, then auth codes would be the way.

__________________
Marty
Retired Avaya DSIC tech

ahays

Correct me if I'm wrong on my thoughts here: You use COR to determine whether to use Auth codes or not but you can't automatically assign different CORs during different times of day.

regs,

.al.

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

martinyoung

You are correct, CORs can't be changed automatically for any reason. The only thing that can change automatically what happens to a route pattern using the time-of-day table that you associate with the partition route table.

As an aside, I have seen many customers use partition route tables. And when you go to the table the only entry is for time-of-day table 1 which is set for default 7/24 availability. Plus they would have partition route table 1 routing calls to route pattern 5. They have complicated their programming for no purpose and you cannot explain that to them. :D

__________________
Marty
Retired Avaya DSIC tech

ahays

... and THAT will not change the COR meaning that the use (or not) of Auth Codes would not be affected.

I hate partition routing tables. The only valid usage is if you have multiple groups that you need to point to different pipes ... such as multiple tenants ... otherwise (like you said) you simply add an additional layer of complexity that is completely unnecessary. We typically remove them from the software during upgrades unless the customer can produce a compelling argument that requires them.

regs,

.al.

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

PBXtech.info

 

martinyoung

[quote=ahaysI hate partition routing tables.
[/quote]

Agreed. The biggest problem comes when you are supporting someone remotely and they use the terms "partition route table" and "route table" interchangably assuming they mean the same thing. Especially if you can't get into their switch to look for yourself.

__________________
Marty
Retired Avaya DSIC tech