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#1 (permalink) |
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PBXtech SILVER 25+ posts
![]() Join Date: Mar 2005
Posts: 74
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Variables, VDN's and Vectors
Can anyone provide me with examples orsample vectors that use variables or at least a good description of how they work? I have a couple hundred vectors that I beleive I could cut in half If I learn to use them properly.
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#2 (permalink) |
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PBXtech SILVER 25+ posts
![]() Join Date: Aug 2004
Posts: 30
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Re: Variables, VDN's and Vectors
a variable is a value that can be shared through vectors and could contain numberous of criteria. Some of them are: stepcount(amount of steps in a vector) time of day, day of year, collect.
Say you want a caller follow a certain maximum of vector steps you can use stepcount. You can use the variable day of year for routing based on a specific day. (Looks a bit like holiday table) Another variable is collect. With this one you can place collected digits into a digit buffer and use them for further routing(and digit string operations) There is also a so called MOD10 variable. This is used in a credit card check vector. There is an algorithm that can provide validation for a credit card number. If you use a variable with the set function you can change the variable for example by phone. In that way you would for example activate a holiday announcement for lots of vectors in one time. The goal for variables is to minimize the amount of vectors used and to centralize en simplify common shared values in vectors. |
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#3 (permalink) |
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PBXtech SILVER 25+ posts
![]() Join Date: Oct 2005
Posts: 58
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Re: Variables, VDN's and Vectors
"change variables"
This command will let you define your variables, here is my line: Var Description Type Scope Length Start Assignment VAC A ultimo_vdn vdn L latest As you can see the name of the variable is A, so when you refer to that variable that's what you'll have to put in your vector. This is my vector: 01 goto step 7 if counted-calls to vdn active > 3 02 goto step 9 if A = 9448 03 goto step 13 if A = 9622 04 goto step 13 if A = 9077 05 goto vector 28 if unconditionally ..... As you can see one vector can be used for different VDNs with different paths for each VDN. Thera are more types of variables, just use the help and play with them. |
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