batcavenet

Our vendor is wanting us to do this on a Definity BCS release 9

Map extension 2001 to always hit on channel 1 of T1 number 1

I am unaware if I can even do this for 110 stations without making 110 trunk groups and hundreds of routes.

Any ideas?>

Thank you,

Jeremy

liquidvw

You could take that one channel out and put it in its own trunk group 2. The others will be in trunk 1. Then set up a partition route table. Have x2001 use the newly created partion and all other extensions use the origional partition.

The orgional route partition will have trunk 1 as their first choice and the new partition will have trunk 2 as the first choice and trunk 1 as the second, this way x2001 can make more that one ars call at a time.

PBXtech.info

 

stubborne

You can create a station with a DS1 port in it. type = ds1fd. No trunk group, just add station...

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Stu

batcavenet

Ok - so lets say I have trunk group 1, and I have 72 members like 01b1201 for a port

My phone system will let me put ds1fd for a phone type, but once I put b1201 for the port, it says that it is already assigned.

Can you explain how ds1fd works in channel setup and t1 setup?

Sounds like a great solution if it will work - I also considered the 1 trunk group to 1 channel idea but our licensing doesn't allow that many trunk groups.

Jeremy

batcavenet

Ok I think I understand - I just need to take that port out of the trunk group and I can use it on a ds1fd extension.

Will this pass DNIS digits as well over that port?

Jeremy

batcavenet

well DS1FD did not work. These are ISDN T1's, and I did put the correct port but all I get was a busy signal and it appeared not to even route over the line.

Any more ideas? I think I am limited to only 99 trunk groups and if I have to make a trunk for each station I will not have enough.

Thank you,

jeremy

PBXtech.info

 

martinyoung

A ds1fd station is not meant to be used with a T1 coming from the CO, that is one of the ways used when you connect a T1 to an IVR.

Mapping station 2001 to use channel one of T1 one, is this for incoming or outgoing calls?

If it is for incoming there is nothing you can do to force the call to always be on the first channel. The vendor providing the T1s has to do that.

If it is for outgoing what you do is make a trunk group consisting of that channel only and then set a route pattern for 2001 to use only that trunk group. The problem comes when that channel is seized by an incoming call, 2001 will get a busy signal.

But you are implying that you need to control which channel all outgoing calls will use. Again, if this is incoming the T1 vendor must do this.

Perhaps if you explain why you want to do this we might be able to come up with a solution. Just keep in mind that even if you can always get station 2001 to use channel 1, station 2002 to use channel 2, station 2003 to use channel 3, etc; if that channel is in use by an incoming call the station is going to get a busy signal calling out.

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Marty
Retired Avaya DSIC tech

batcavenet

Ok to clarify further..

We have analog stations hooked to the pbx, and we have a dialer connected by 6 PRI T1's that are just internal between the pbx and the dialer for agent lines.

(analog phone)-----------------------> (PBX)---------outward pri * 6 ------------------> (DIALER)

What I want to happen is to have if a user dials 2001 on the phone, it will go out of the pbx over the trunk port I specify and send DNIS of 2001 out to the IVR type application using dialogic cards.

Currently I know that trunk groups will work, and I have tested this. Our vendor however has an unusual configuration where they say they must have 2001 point to channel 1, 2002 point to channel 2, 2023 to channel 23 of first T1, and then 2024 point to channel 1 of the second T1 and so forth.. We use a dialer from Stratasoft Inc.

The one trunk group group per channel is problematic because we have more than 99 stations, and trunk groups have a hard limit of 99 in our system.

I tried to setup a DS1FD station, and I took the first port A0501 out of the trunk group and assigned it to the DS1FD station. When I dialed this however I would get a busy. I was tracing the log actively so I know that it did not even seem to hit the Dialer/IVR

Any ideas?

Thank you,

Jeremy

stubborne

We use a dialer too but we are not using PRI - any reason why you need that? Our DS1 boards are config'd b8zs/esf/robbed-bit. For our connectivity, each channel is config'd as a station, type ds1fd. Altho, we don't seem to use our dialer like you explain. The dialer does the "dialing", then connects the call to an agent. The agent would never call the dialer. I would think your vendor would be able to help you out here because that is what they are supposed to do when you pay them. Good luck!

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Stu