jdlasell

I have been experience this problem for about two weeks now. I have newest available firmware on my CLAN card 15 I have everything set to auto nego on HME_0 and ERI_0 my data switches and clan card. The CLAN is directly connect to HME_0. Everything comes back with 100 FULLI am clueless why this link keeps resetting. I have been back and forth with avaya cms folks and everytime the tell me it receieved 51 of 50 packets and this causing the link to reset and it was down for 42 sec. I am hoping someone can help me.....

1400 12/15/2005 9:53 AM 1 1 ERROR SPI session error: data collection session is down

I appreciate any advice here.

martinyoung

CLANs do not auto negotiate well, I recommend setting a speed. The speed you can use will depend on the physical wiring on the PBX carrier this CLAN is in. To use 100M the Ethernet adapter at the CLAN must be the black one. Also the internal wiring from the amphenol that adapter is plugged into and the backplane of the carrier must be multi-colored (not white).

If you meet both those requirements, then set the CLAN and all data ports in the circuit to 100M/Full, no negotiation. If you do not meet both requirements, then set the speed to 10M/Half, no negotiation.

Avaya recommends that a CLAN being used for CMS be dedicated for that use only, to make sure that happens put the CLAN in its' own network region.

How you do any of the above is dependant on your PBX release.

__________________
Marty
Retired Avaya DSIC tech

PBXtech.info

 

matthewk

Just my 2 cents.

If you set it to 10 half, it should not matter what ethernet adapter or internal wiring you have. But it is important to force it to either 100 full or 10 half on both the PBX and ethernet switch sides.