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October 11th, 2005, 03:28 PM
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#1 (permalink) |
 
Join Date: Oct 2004
Posts: 9
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Console Question
We have set up a second attendant console in receptionist area and I have a question.
When a call comes in and neither console (302c's) is busy, will it ring on both consoles or the primary console only? I tested the "position busy" buttons and they work fine, where if it is activiated on one phone the call will ring on the other. Also, if the person on the primary console is on the phone it will ring to the other console. Just curious about if neither phone is busy. We are on G3si V7 with terminal type of 513. Thanks. |
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October 12th, 2005, 12:32 PM
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#2 (permalink) |
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PBXtech SILVER 25+ posts
 
Join Date: Jul 2005
Posts: 95
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Re: Console Question
if both positions are available, calls will alternate between the two. the switch really doesn't recognize a "primary" console when distributing calls.
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