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Old October 7th, 2005, 01:00 PM   #1 (permalink)
liquidvw
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fax machines currently POTS lines

G3 csi CM2.0

So I have 7 fax machines in a office and all are POTS lines NOT tied to the PBX. I want to incorporate them in the PBX so that user will have to follow my ARS table and not be allowed to fax anywhere they want to. I was thinking off adding a CO trunk card to the PBX and then adding each POTS line in it's own trunk group and point the incoming calls (both day and night) to a non DID. Or is there a better way to do this?

My first choice was to call the LEC and have them ported to my PRI. They replied with the POTS lines and your PRI are on 2 different switches (a 5ESS and a Nortel) and it cannot be done. I think that responce is crap, but I tried twice and both times no go.

Thanks.
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Old October 7th, 2005, 05:40 PM   #2 (permalink)
eltorodeoro
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Re: fax machines currently POTS lines

that does seem like a crap response, but oh well. the co card is the way to go... and you can force them to dial out over the corresponding POTS line by making the fax stations hotlines to the new TACs. just a suggestion.
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Old October 9th, 2005, 12:09 PM   #3 (permalink)
ahays
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Re: fax machines currently POTS lines

Quote:
Originally Posted by liquidvw
My first choice was to call the LEC and have them ported to my PRI. They replied with the POTS lines and your PRI are on 2 different switches (a 5ESS and a Nortel) and it cannot be done. I think that responce is crap, but I tried twice and both times no go.
I got that response once. I told my account rep that if he wanted my business that he would make it happen. Otherwise I'd have MCI take the entire account away from him. Suddenly, mountains moved.

Another alternative is to have the fax POTS lines RCF'd (remote call forwarded) to DID numbers. Advise the fax owners to begin using the DID numbers as their NEW fax numbers because the numbers will be "changing" in 6 months. Wait about six months and then disco the RCF numbers and put voice intercept on the lines to the new DID numbers.

regs,

.al.
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