deimos

Hi to all

As you know, sometimes we need to reset IP phone, i.e. to change the firmware release.

I have several IP phones in other site. Could anybody tell me how I could reset theese terminals?.

I have tried to busyout and release the station but they didn't change the reelase.

Thank you in advanced.

Deimos :(

oni_lucent

Hi,

Have you asked the user to press the Hold button followed the digits 7 3 7 3 8 # and then when asked for a reset values press *=no followed by #=yes to restart the phone.

Hope it helps

PBXtech.info

 

deimos

Hello,

There are no body in this site yet. I would to know if I can do it without human help there.

I have read about the reset ip-station command but it seems that the result is all ip-phone are reset and I don't wan't this becuase I have several ip-phones in other sites (in the same network-region).

Thank you for your help.

Deimos.

eltorodeoro

i've seen this done with POE sets, just reset the switch port. but if you've powered them normally, i think you may be out of luck.

deimos

Hello.

I have tried to reset the port (using busy and release commands) but it doesn't work well. The phone is not getting the new firmware. I think that I have to go there to press buttons.

deimos

ISA_Flee

Hi, Are your remote phones in their own Network region?
If they are you can use the commanr "reset ip-stations ip-network-region x" where x is network region you wish to reset.

I have also done this with busy/release commands but that can take time.

1 point to note if that your users use headsets and they keep the headset button on then the phones will not reset until this has been removed.

Hope this helps

PBXtech.info