AGENT LOGIN on S8300

savvasc · September 12th, 2005, 05:07 AM

Hello Guys,

I have an S8300 with G350 gateway (CM3). The problem is that I cannot login into a split with ACD agents. In the previous versions of Definity the procedure was:
Dial the Login FAC
Dial the split you want to login into
Dial the Login ID
I am doing that now but without success. Does anybody can help me?

eltorodeoro · September 12th, 2005, 09:44 AM

how is the hunt group programmed? are you using EAS? more specifics will help.

September 12th, 2005, 05:07 AM	#1 (permalink)
savvasc PBXtech GOLD 100+ posts Join Date: May 2004 Posts: 125	AGENT LOGIN on S8300 Hello Guys, I have an S8300 with G350 gateway (CM3). The problem is that I cannot login into a split with ACD agents. In the previous versions of Definity the procedure was: Dial the Login FAC Dial the split you want to login into Dial the Login ID I am doing that now but without success. Does anybody can help me?

September 12th, 2005, 09:44 AM	#2 (permalink)
eltorodeoro PBXtech SILVER 25+ posts Join Date: Jul 2005 Posts: 95	Re: AGENT LOGIN on S8300 how is the hunt group programmed? are you using EAS? more specifics will help.

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